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1st United Credit Union

Chief Lending Officer

1st United Credit Union, Pleasanton, CA, United States

We believe in our employees, and we want them to believe in us. That’s why we provide job training, skill development, and the opportunity to grow with us!

At 1st United Credit Union, we are committed to improving the quality of life for our members and the communities we serve across the East Bay and Tri-Valley areas.

The Chief Lending Officer oversees the organizations Consumer and Real Estate lending operations and strategy. The role oversees 1st United's Credit Card, Personal, Real Estate, Direct and Indirect vehicle loan portfolios as well as overseeing the operation of loan servicing (including DMV), underwriting, loan administration and the loan imaging teams. Works with other Chiefs, VPs and Managers to achieve growth and profitability goals while managing risk. Interacts with the Board of Directors and/or appropriate Board committees regarding credit union strategy and lending-related items.

Primary Responsibilities:

  • Directs and monitors lending operations for the entire Credit Union, through subordinate manages/supervisors, to ensure the Credit Union meets established goals and objectives with respect to lending including profitability and performance of the loan portfolio. Monitors product delivery and quality and takes action to resolve problems. Set pricing strategy weekly for Real Estate and monthly for Consumer Lending
  • Lead and motivate the team to meet and exceed lending goals, including loan origination, underwriting, loan serving and member services via phone statistical data and survey results Strong focus on member satisfaction. Ensuring member-centric approach to lending while balancing the risk exposure of the credit union.
  • Collaborate with lending and marketing VPs and managers on new product development and market expansion opportunities; and works closely with the Compliance and Risk Management department to ensure lending compliance with all applicable lending laws, regulations and guidelines (e.g TILA, FCRA, ECOA, RESPA, HOEPA, HMDA)
  • Conducts Annual Real Estate portfolio analysis and Equity risk review; monitors economic and market trends and presents lending volume, performance and statistical data monthly to the Board of Directors.
  • Manage and updates loan granting and other lending-related policies and establishes individual underwriting limits.
  • Oversee and manage the administration of the real estate and consumer lending LOS systems and sets, monitors and evaluates criteria for instant preapprovals
  • Implement policies and process to minimize credit loss by tracking loan portfolio performance, establishing criteria for annual limit increase/decreases and ensures credit assessment and risk evaluation protocols are in place
  • Participates in establishment of annual department budget and monitors performance to budget throughout the year; establishes annual sales goals (in conjunction with marketing and finance) for lending programs and initiates action to achieve established goals.
  • Oversees lending risk management and responsible for the quality assurance and Data Integrity to ensure that Lending (direct/Indirect) , Real Estate, DMV, underwriting and loan servicing’s practices and processes comply with internal policies.
  • Other duties as assigned
Knowledge and Skills:
  • Ten years to fifteen years of similar or related experience
  • Five years of experience working as a senior leadership
  • A master's degree, or (2) a bachelor's degree plus professional certification (e.g., CPA) and/or a combination of equivalent educational and work experience.
  • Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.
  • Strong understanding of credit analysis , risk management and loan portfolio management
  • Strong strategic thinking skills
  • Team building and team motivating skills
  • Regulatory Knowledge
Typical office environment. Hybrid work schedule may be approved.

Salary wage will range from $260,000.00/year to $290,000.00/year. Wages posted are for grade 19 and will depend on experience.

1st United Credit Union is an Equal Opportunity Employer

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