Labor Relations Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

Join Our Team

The Beverly Wilshire a Four Seasons Hotel is looking for a Labor Relations Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. This position reports to the Director of Employee Experience. Work authorization for the location is required.

Responsibilities

• Participates in the development and execution of labor relations strategies, provides guidance, and proactively resolves labor relations issues.
• Ensures organizational compliance with collective bargaining agreements by interpreting and implementing articles of agreement.
• Provides labor relations support throughout the collective bargaining negotiation process, including drafting and reviewing articles of agreements.
• Prepare and maintain weekly Shop Steward meeting agenda. Obtain necessary information and attendance of Managers involved.
• Manage employee relations matters to ensure that confidential personnel information, organization processes and procedures meet internal and external audit requirements.
• Works with the Regional Director of Employee Experience and Senior Leadership to administer, follow-up, provide support to create solutions-based strategies to address organizational risks or culture.
• Establishes credibility and viewed as a resource throughout the organization by problem solving and coaching techniques; recommends and leads accountability strategies.
• Collaborates with Regional Director of Employee Experience on initiatives and processes focused on employee retention by promoting an elevated level of employee engagement in alignment with our culture.
• Collects and analyzes data in compensation and benefit audits and other assessments to identify trends, recommend direction, and provide guidance needed to adjust unfavorable trends while meeting the needs of the organization.
• Partners with Legal and Senior Leadership to design, cascade and promote standardized processes, templates, tools and/or technologies to managing employee and labor relations, corrective action administration and escalated issue resolution protocols.
• Administers federal/state leave policies and assists in the design and implementation of organization policies and procedures.
• Manages corrective action processes which includes issuing recommendations, providing critical feedback, assistance in preparing written documentation and administering corrective action.
• Performs other duties and responsibilities as needed.

Preferred Qualifications and Skills

We are looking for individuals who have a minimum of 5 years of experience in Labor Relations, Employee Relations and/or Human Resources. Preferred candidates have 2-3 years of experience with grievances and arbitrations as it related to Unions and negotiations in the hospitality industry setting.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Salary Range: $85,000.00-$95,000.00

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

We look forward to receiving your application.