Principal Corporate Strategy & Development Associate
Intuit Inc., Mountain View, CA, United States
As a Business Process Architect, you will play an integral role in analyzing, mapping, re-imagining, optimizing, and integrating Gen AI tools while developing ROI models and compelling business cases. You will work with business stakeholders to enhance not only operational efficiency but build a bold future-state vision that involves transformational changes to processes and workflows. The ideal candidate excels in analytical, communication, and leadership skills and possesses a deep understanding of Gen AI technologies. You have a continuous learning mindset and apply disruptive innovation thinking to what may otherwise be well-established roles, processes, and best practices. This role requires analytical and business acumen and creative vision to streamline workflows and improve decision-making. Collaborate closely with stakeholders to forge a bold vision for future-state processes.
Responsibilities
Current State Analysis:
- Conduct comprehensive analyses of current business processes, documenting bottlenecks and redundancies.
- Perform time and motion studies to baseline current processes, quantifying time and resource allocations.
- Collaborate with stakeholders for a thorough understanding of process dependencies.
Process Mapping, Re-imagination & Optimization:
- Develop detailed process maps illustrating workflows, decision points, and handoffs.
- Develop a bold “what if” strong opinion that disrupts the status quo.
- Apply process improvement methodologies (e.g., Lean, Six Sigma) to re-imagine the role(s).
- Identify tasks for automation or enhancement using Gen AI tools.
Gen AI Tooling Identification & Integration:
- Research and evaluate Gen AI technologies to determine their applicability to specific business needs.
- Collaborate with solution architects and segment engineering teams to integrate selected Gen AI tools into existing systems.
- Hands-on exploration of the available tools and technologies.
ROI Analysis & Business Case Development:
- Create detailed ROI models to quantify cost savings and productivity gains.
- Develop compelling business cases to secure funding and buy-in for Gen AI projects.
Research & Use Case Prioritization:
- Stay current with Gen AI technology to identify emerging use cases relevant to the organization.
- Prioritize Gen AI initiatives based on potential impact, feasibility, and alignment with business objectives.
Vision for Future-State Processes:
- Collaborate with solutions architects and segment stakeholders to build a visionary future state leveraging Gen AI technologies.
- Champion strategic objectives aligning with business goals and fostering innovation.
Minimum Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or a related field. Equivalent experience will be considered.
- 10+ years in business process analysis, improvement, or re-engineering.
- Proven record of successful process improvement initiatives.
- Strong understanding of Gen AI technologies and their business applications.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work with cross-functional teams and manage complex projects.