Mallinckrodt Pharmaceuticals
Director, East IDN & National Accounts
Mallinckrodt Pharmaceuticals, Hartford, Connecticut, us, 06112
Job Title
Director, East IDN & National Accounts
Requisition
JR000014648 Director, East IDN & National Accounts (Open)
Location
Bridgewater, NJ
Additional Locations
Boston, MA, Hartford, CT, Philadelphia, PA, Pittsburgh, PA, Providence, RI
Job Description Summary
The primary responsibilities of this role, Director, East IDN & National Accounts, are to:
The Director IDN & National Accounts is the primary liaison for driving national account strategy and calling on national account leadership for key accounts with a national footprint including Large Integrated Delivery Networks (IDNs), Regional VISNs for the Mallinckrodt Product portfolio. This individual is accountable to negotiate, execute and maintain key customer contracts, rebates and administration fees in alignment with brand strategy. Further, the Director IDN & National Accounts provides critical input into the strategic customer planning process inclusive of contract strategy, marketing services and field activation. The Director IDN National Accounts will lead cross-functional efforts to promote Mallinckrodt's national presence at high-level leadership meetings GPO, IDN, Pharmacy & Trade Summits. These meetings are critical for brand/business planning as they pertain to the Health System channel of business.
Execute Customer Strategy and Business Development for National Group Purchasing Organizations
Deliver and maintain access for Mallinckrodt products to national hospital group purchasing organizations, hospitals and IDNs.
Establish and maintain Mallinckrodt's position as a premier partner with all GPOs and IDNs.
Drive optimal funding/investments of Mallinckrodt's brands; Develop and ensure successful account management product launch strategies, access and uptake in key accounts.
Lead identification and assessment of new and innovative business opportunities to drive profitable short- and long-term customer partnerships and institutional sales.
Identify new areas for Mallinckrodt to compete, such as startup GPOs and Direct IDN customers.
Develop deep enduring relationships with key national GPO / IDN executives and key decision makers.
Think and act strategically through joint customer planning.
Quarterly Performance Reviews
Meet all deadlines for new contracts, pricing and rebate amendments, CDAs, MSAs, and SOWs.
Develop and Execute Strategy for National Accounts
Drive national strategy & coordination of system-wide initiatives across National Account affiliates.
Build advocates at C-level of target accounts.
QBRs / contract conversations at HQ level.
Formulary, pathway & protocol monitoring.
Internal Collaborating, Coordinating and Alignment
Drive strategic insights into GPO / IDN contracting strategy, key market service initiatives and field activation plans.
Analyze and communicate competitive contract/positioning information.
Engage in brand planning process with marketing teams to strategically integrate GPO / IDN offerings and identify new opportunities.
Lead account coordination with all internal stakeholders including brand team leads, internal contracting, channel marketing, market access and pricing teams to pull-through customer strategies to IDNs.
Understand the Trade channel and can strategically plan and align with the channel distribution team to ensure favorable positioning, market access and appropriate customer initiatives.
Ongoing Health System channel education across relevant teams.
Enable flow of field-based channel insights internally to enable better understanding of market dynamics and competitive trends that could impact profitable access.
Performance Management and Resource Allocation
Attract and maintain best-in-class account management resources, and drive the refinement of account manager competencies through internal developmental efforts.
Negotiate contracts and administration fee structure to support our core brands and to ensure appropriate and compliant return of investments.
Liaise with sales leadership to ensure optimal field activation for targeted accounts.
Identify and implement continuous improvement efforts and knowledge sharing initiatives among account teams to emphasize and disseminate best practices.
Customer Focus
Understand the evolving landscape of GPOs / IDNs, and Trade partners that will position Mallinckrodt product portfolio in a positive position.
Consistently anticipate customer needs and provide services and solutions that are beyond expectations.
Use customer insights to drive and guide development of new offerings, ability to translate and integrate into Mallinckrodt's strategic initiatives.
Serve as a strategic partner to build, grow, and maintain profitable long-lasting partnerships.
Drive and develop Sr Leadership meetings and relationships with Mallinckrodt and IDN, Trade key leaders. (Executive Exchanges)
Impact
Support national GPO customers which contributes to Mallinckrodt product portfolio.
Develop relationships with GPOs and Member Hospitals.
Create and drive innovative solutions through field teams.
Accountable to behaviors with both internal and external customers.
Required Qualifications:
Deep understanding of US managed markets, trade and specialty distribution channel landscape.
Experience in collaborating with GPOs, IDNs, VISNs and Trade Customers as needed.
Ability to translate brand strategies into actionable insights for the channel, develop action plan and drive execution.
Experience collaborating with and driving results at national-level hospital system accounts.
Experience executing market access strategies for national accounts.
Experience developing, negotiating and managing contracts.
Ability to influence and mobilize teams around key opportunities.
Ability to plan and lead executive meetings and business reviews and translate discussion into actions.
Experience navigating complexity with high drive to execute for results.
High ethical standard and ways of working.
Preferred Qualifications:
Bachelor's degree.
MBA preferred.
Location: East Coast United States
Mallinckrodt Pharmaceuticals offers employees a Total Rewards package, which includes competitive base pay and bonus opportunities, excellent benefits, an outstanding work environment and the chance to grow, both financially and professionally.
Mallinckrodt is an Equal Opportunity Employer.
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