Senior Network Engineer

About Us: ICE Consulting is a premier provider of Managed IT Services and Managed Security Services, serving small to medium-sized enterprises since 1997. We are looking for a highly organized and detail-oriented Administrative Assistant to support our Asia office. Description: Work with clients to provide advanced network support utilizing a deep understanding of routing and switching protocols, network security, good operational experience to isolate, analyze and resolve issues in a fast-paced environment with limited supervision to maintain SLAs and Service Agreements. Duties include: Serve as the Subject Matter Expert (SME) for network technologies that include switching, routing, routing protocols, cloud services (AWS, Azure, etc.) Design and implement cloud, hybrid, and Wi-Fi networks with security in mind. Serve as the primary network engineer for key clients including US Government Contractors, Global, and Hi-demand clients. Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architect on network optimization projects. Automate the network manual process with proven tools. Design and implement network architecture based on Industry and vendor best practices. Participate in IT security audits. Respond to existing audits and ensure required controls are implemented as required. Mentor other network engineers on various network technologies and industry developments. Develop network runbooks and automation to minimize routine manual work. Automate tasks and monitor their effectiveness. Serve as the escalation point for Security Operations Center issues. Serve as the Tier 2 escalation point for network operations support to include On-Premises, Hybrid Cloud, and Cloud Based Networking. Report network operational status to clients by gathering, prioritizing information; writing reports and root cause analysis (RCA). Secure network system by establishing and enforcing policies; defining and monitoring access. Create, oversee, and test security measures (e.g., access authentication and disaster recovery). Maintain complete documentation. Suggest improvements to network performance, capacity, and scalability. Participate in on-call rotation for one week every month. Requirements: Excellent knowledge of routing, switching, network security, and associated hardware platforms. Multi-Vendor Knowledge of Edge, Core, and Access Switches, Firewalls, and Wireless Networks. Extensive knowledge of Next Firewalls (NGFW), stateful packet inspection and ACLs Universal Threat Management (UTM) Features, Capabilities, and Firewall Objects, Rules, and Policies. Extensive experience with Layer 3 Routing and Protocols, and SD-WAN knowledge. Experience with Layer 2 protocols and associated enhancements (LACP, 802.1x, etc.) required. Knowledge of the following areas is required: VPN (IPSec, and SSL VPNs), Wireless (802.1b/g/n/ac/ax Wi-Fi 6 and 6E), and DNS/DHCP. Knowledge/experience in the following areas is highly desired: Zero Trust Networks. NAC. SD-WAN. Network Monitoring using Nagios / CheckMK. Network Virtualization (Virtual Firewalls, Network Analyzers, etc.). Radius. QOS. VoIP. Knowledge/experience in any of the following areas is a plus: ZTNA (zScaler ZPA, ZIA, and ZTA). PAM (BeyondTrust and CyberArk). SIEM (Azure Sentinel, Splunk). Bachelor’s Degree or equivalent work experience. 7 Years in a senior level network engineering/operations role. Skills: Excellent analytical skills and the ability to operate independently. Excellent verbal and written skills. Excellent time management and organizational skills. Strong interpersonal skills both with clients and within the organization. Bachelor’s Degree in Computer Science or Computer Engineering a plus.

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