City of Chattanooga, TN
Deputy Chief Info Tech Officer
City of Chattanooga, TN, Chattanooga, Tennessee, United States, 37450
Work Hours:
Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST) *Hours may vary due to work assignments or projects.* Work Location:
1100 Market Street Salary:
GS.19 Min: $100,157.00- Mid: $121,001.00- Max:$144,644 FLSA Status:
This is an
Exempt/Appointed
position. Department of Technology Services CLASSIFICATION SUMMARY: The Deputy Chief Information Officer (DCIO) is a pivotal leadership role, partnering with the Chief Information Officer (CIO) to steer the overall planning, implementation, and management of the organization’s technology vision and operations. The DCIO collaborates closely with the CIO to ensure IT initiatives seamlessly align with the organization’s strategic goals and objectives. ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.) Leads and empowers the Technology Services team by prioritizing and assigning tasks, conducting performance evaluations, facilitating professional development, ensuring adherence to policies and procedures, fostering a safe and healthy work environment, and making recommendations on staffing decisions. Provides strategic direction for day-to-day Technology Services operations, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and service offerings. Ensures compliance with all relevant federal, state, and local laws and regulations, coordinates cross-functional activities, and fosters collaboration across service areas. Collaborates in the development and execution of long and short-term strategic plans, ensuring that Technology Services activities align with and support broader organizational goals and objectives. Monitors and analyzes the progress of strategic plans, measuring outcomes against established benchmarks. Participates in budget forecasting, preparation, and administration; develops cost estimates for budget proposals, provides detailed justifications for budget items, and diligently monitors and controls expenditures. Coordinates and manages complex, cross-functional projects and critical systems implementations; meticulously tracks the progress of high-priority initiatives. Provides proactive oversight of work unit operations and performance, identifying and resolving operational challenges. Conducts comprehensive research and analysis on a wide range of city-wide information technology issues, providing valuable insights and recommendations to inform decision-making. Maintains a status of work in progress and completed projects, providing expert technical guidance and support to resolve complex problems. Fosters strong relationships and open communication with internal departments, external consultants, vendors, agencies, regulatory bodies, and the public. Generates insightful reports, charts, graphs, procedures, and documentation to inform data-driven decision-making. Evaluates emerging equipment, hardware, and software specifications. Engages with manufacturers and vendors to explore the latest technological advancements. Serves as a trusted technical advisor to employees and contractors. Serves as the Chief Information Officer in his/her absence. MINIMUM QUALIFICATIONS:
Bachelor's Degree in Computer Science, Business Administration or closely related field and seven (7) years previous experience that includes information system management, systems programming, project management and/or applications development, with two (2) years experience in an IT management position; or any combination of equivalent experience and education. All employees must maintain Tennessee residency from the date of hire. LICENSING AND CERTIFICATIONS:
A valid Tennessee Driver’s License. KNOWLEDGE AND SKILLS:
Knowledge of managerial and leadership principles and practices; municipal government structures and operations; advanced network concepts; applicable Federal, State and Local laws, ordinances, codes, rules, regulations, standards, policies and procedures; telephony systems capability and integration with data networks; budgeting principles and practices; long-range systems planning; structured project methodologies and project planning tools; inventory management principles; contract maintenance principles; computer systems operations and relational database concepts. PHYSICAL DEMANDS:
Positions in this class typically require talking, hearing, and seeing. WORK ENVIRONMENT:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
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Monday - Friday, 8:00 A.M. - 4:30 P.M. (EST) *Hours may vary due to work assignments or projects.* Work Location:
1100 Market Street Salary:
GS.19 Min: $100,157.00- Mid: $121,001.00- Max:$144,644 FLSA Status:
This is an
Exempt/Appointed
position. Department of Technology Services CLASSIFICATION SUMMARY: The Deputy Chief Information Officer (DCIO) is a pivotal leadership role, partnering with the Chief Information Officer (CIO) to steer the overall planning, implementation, and management of the organization’s technology vision and operations. The DCIO collaborates closely with the CIO to ensure IT initiatives seamlessly align with the organization’s strategic goals and objectives. ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities.) Leads and empowers the Technology Services team by prioritizing and assigning tasks, conducting performance evaluations, facilitating professional development, ensuring adherence to policies and procedures, fostering a safe and healthy work environment, and making recommendations on staffing decisions. Provides strategic direction for day-to-day Technology Services operations, including planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and service offerings. Ensures compliance with all relevant federal, state, and local laws and regulations, coordinates cross-functional activities, and fosters collaboration across service areas. Collaborates in the development and execution of long and short-term strategic plans, ensuring that Technology Services activities align with and support broader organizational goals and objectives. Monitors and analyzes the progress of strategic plans, measuring outcomes against established benchmarks. Participates in budget forecasting, preparation, and administration; develops cost estimates for budget proposals, provides detailed justifications for budget items, and diligently monitors and controls expenditures. Coordinates and manages complex, cross-functional projects and critical systems implementations; meticulously tracks the progress of high-priority initiatives. Provides proactive oversight of work unit operations and performance, identifying and resolving operational challenges. Conducts comprehensive research and analysis on a wide range of city-wide information technology issues, providing valuable insights and recommendations to inform decision-making. Maintains a status of work in progress and completed projects, providing expert technical guidance and support to resolve complex problems. Fosters strong relationships and open communication with internal departments, external consultants, vendors, agencies, regulatory bodies, and the public. Generates insightful reports, charts, graphs, procedures, and documentation to inform data-driven decision-making. Evaluates emerging equipment, hardware, and software specifications. Engages with manufacturers and vendors to explore the latest technological advancements. Serves as a trusted technical advisor to employees and contractors. Serves as the Chief Information Officer in his/her absence. MINIMUM QUALIFICATIONS:
Bachelor's Degree in Computer Science, Business Administration or closely related field and seven (7) years previous experience that includes information system management, systems programming, project management and/or applications development, with two (2) years experience in an IT management position; or any combination of equivalent experience and education. All employees must maintain Tennessee residency from the date of hire. LICENSING AND CERTIFICATIONS:
A valid Tennessee Driver’s License. KNOWLEDGE AND SKILLS:
Knowledge of managerial and leadership principles and practices; municipal government structures and operations; advanced network concepts; applicable Federal, State and Local laws, ordinances, codes, rules, regulations, standards, policies and procedures; telephony systems capability and integration with data networks; budgeting principles and practices; long-range systems planning; structured project methodologies and project planning tools; inventory management principles; contract maintenance principles; computer systems operations and relational database concepts. PHYSICAL DEMANDS:
Positions in this class typically require talking, hearing, and seeing. WORK ENVIRONMENT:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N
The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
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