Assistant Bursar Accounts Receivable

Western Connecticut State University Assistant Bursar – Accounts Receivable Western Connecticut State University is pleased to announce that applications are being accepted for an Assistant Bursar – Accounts Receivable. WCSU is committed to enhancing our diverse university community by actively encouraging people with disabilities, members of LGBTQIA and BIPOC communities, veterans, and women to apply. We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. The Cashier’s Office (Office of the Bursar)

is responsible for the billing and collection of all monies due to the University, operating under the guidelines and policies set forth by the CSU Board of Regents. Additional information on the department may be found on

www.wcsu.edu/cashiers/ . Information on the University may be found on

www.wcsu.edu . Position Summary:

Assists the Bursar with the billing and collection of student tuition and fees. Responsibilities include: Responsible for the billing and collection of tuition and fees, billing timelines, and various departmental deadline information within the University’s systems. Responsible for updating bill notices, issuing statements, and monitoring student accounts to ensure timely notification and collection of receivables. Performs the past due payment processes, including drop for non-payment and the placement/removal of accounts receivable student holds. Monitors delinquent tuition/fee receivable accounts for notification of collection efforts, assignment to contracted collection agencies as necessary. Maintains contact with borrowers to keep demographic information up to date for accurate monthly credit bureau reporting. Reviews past due/delinquent accounts for collections to determine course of action. Assists the Bursar in supervising the receipt and deposit of all revenues collected by the university. Counsels students and parents regarding financial responsibilities to the University. Remains current in best practices specific to areas of responsibility and ensures compliance with all board policies, state regulations, and federal regulations. Submits new loan information for Perkins and Nursing Faculty loans to contracted billing servicer. Coordinates with contracted billing servicer to ensure payments, deferments, separations, assignments to collection agency, etc. are processed in a timely manner. Responsible for preparing seriously delinquent accounts to be sent to the Department of Education (DOE) for assignment. Responsible for all phases of the collection process including proactive collection efforts on delinquent student accounts. Verifies and processes collection agency invoices for payment by the Accounts Payable department. Manages the repayment agreement plans for student accounts. Responsible for the tax intercept program including listing delinquent accounts and fielding all related calls and inquiries. Performs other duties and responsibilities related to those enumerated above which do not alter the basic level and responsibilities of the position. Qualifications: Bachelor’s degree and three (3) years of high-level administrative support experience in a business/financial environment is required. Knowledge of Microsoft Office including Outlook, Word, and Excel is required. Demonstrated ability to communicate effectively with a wide variety of constituents. Three (3) years of experience in an intensive collection and/or customer service environment is preferred. Experience in Higher Education preferred. Knowledge of ERP Systems such as Ellucian’s Banner and TouchNet preferred. Excellence in providing customer service. Multilingual or bilingual candidates are encouraged to apply. Salary & Benefits:

The hiring salary range is $66,669 - $92,356 and is commensurate upon candidates' experience. WCSU offers a comprehensive benefits package. Additional information on benefits can be found at

www.wcsu.edu/hr/benefits/ . Application Process:

Prospective candidates must submit a cover letter, which includes the names and contact information for three (3) professional references and a resume. Application materials must be received no later than

Tuesday, December 17, 2024.

Late applications will not be accepted. Western is an Affirmative Action Equal Opportunity Educator/Employer.

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