KOPPLIN KUEBLER & WALLACE
Bethesda Country Club Director of Racquets
KOPPLIN KUEBLER & WALLACE, Bethesda, Maryland, us, 20811
Job Title: Bethesda Country Club Director of Racquets
DIRECTOR OF RACQUETS PROFILE:
BETHESDA COUNTRY CLUB
BETHESDA, MD
DIRECTOR OF RACQUETS OPPORTUNITY AT BETHESDA COUNTRY CLUB
The Director of Racquets (DOR) at Bethesda Country Club (BCC) will lead one of the most elite private racquet operations in the DC area while having the opportunity to drive significant impact through program creation and refinement. If you possess superior customer service skills, are a charismatic leader with an entrepreneurial spirit, and embrace rich Club traditions and values, this is your career opportunity.
BCC seeks to place a highly organized professional with strong leadership experience as the DOR. A positive, innovative, and energetic approach to BCC programming and duties is essential. In addition to the future DOR’s leadership and teambuilding skills, a focus on interclub team management, junior program development, and family and social activities for all levels of players is paramount in tennis, paddle, and pickleball. The candidate must be able to demonstrate proven written and verbal communication skills. Visibility, member engagement, and authentic enjoyment of building member relationships is critical, as is the ability to relate to committees in a professional, respectful, and diplomatic manner.
BETHESDA COUNTRY CLUB RACQUETS BY THE NUMBERS Initiation fees are $60,000 – Racquets Members Approximate Annual Dues - $8,820.00 Gross Annual Volume: $20M Annual Racquets budget: 1.3M Gross lesson revenue: $600K The department includes approximately 9 full-time and 6 part-time or seasonal employees. Average age of members is approximately 55. 8 Racquets Committee Members with 1-year term limit. The club uses Northstar for its POS and Club Accounting Systems Taxable Status 501 c7 DIRECTOR OF RACQUETS POSITION OVERVIEW
The DOR position is comprehensive and must ensure the successful achievement of the mission and objectives of BCC. The DOR is responsible for the oversight and execution of the entire Racquet Sports Program and will work directly with the General Manager/Chief Operating Officer, Racquets Committee, Senior Staff leadership, and all Racquets staff to ensure clear and consistent communications as it pertains to expectations, organization, labor costs, event creation, services offered and overall operation of the department.
The DOR will be responsible for all Tennis, Pickleball, and Paddle, the utilization of all facilities, and all operations to deliver the best experience for both Members and guests and will be able to forecast, plan, and manage all facets of the Department including instructional, staff mentorship and supervision, social and competitive programming, interclub team creation and of course the highest level of member service.
The Racquets Program's goal is to deliver a consistent member/guest experience that meets or exceeds expectations daily. The DOR will strive to maximize the member experience through creative planning and strategies that increase offerings while enhancing member participation.
The DOR is the ‘face’ of BCC racquets and is expected to ensure that the best interests of the membership are supported and enhanced through leadership. This leadership must be one of natural positive engagement, strong communicative style, and infectious enthusiasm for the role he/she has assumed. Of extreme importance is the continued development and motivation of an effective and dedicated team, leading to increasing levels of membership satisfaction.
The DOR administers BCC's policies, procedures, and programs related to all Racquets activities. This position is a member of the Executive Team and works closely with all Club department leaders to ensure the achievement of BCC’s mission, values, and objectives.
CANDIDATE QUALIFICATIONS A strong and passionate leader with a proven track record of providing premier services in a dynamic, preferably multiple racquets sport, large membership environment. Proven experience recruiting, developing, managing, and motivating full-time, seasonal, and part-time racquets staff. Verifiable strength in working closely with boards, committees, and other key contributors to developing, executing, and updating strategies to success. Someone with a history of innovation, and a champion of new ideas and initiatives, looking to consistent improvement of member experiences and operational efficiency. Of equal importance are exemplary two-way communication (both written and spoken) and interpersonal skills and the ability to work with all committees. The candidate will exhibit excellent organizational, technological, and time management skills. EDUCATION AND CERTIFICATIONS College degree preferred. Must be PTR or RSPA Certified with 5+ years of tennis coaching/teaching with private racquet club managerial experience. Equivalent for Pickleball and Platform. A graduate of the University of Florida’s DORS (Director of Racquets Sports) course, endorsed and sponsored by the USTA and certified by the PTR and RSPA is the most valued certification for this role. USTA level 5.0 minimum tennis playing ability ideally. Division 1 Collegiate or professional experience a plus. SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Base
Salary Range: $200,000 - $225,000 plus commission.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the
Bethesda Country Club search committee/
Mr. Eban Ross, General Manager/Chief Operating Officer
. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why BCC and the Maryland area will benefit you, your family, your career, and the Club if selected.
You must apply for this role as soon as possible but no later than
Saturday, October 19, 2024. Candidate selections will occur
in late October
, with the live Interviews expected in mid-November. The new candidate should assume his/her role at the start of 2025.
IMPORTANT:
Save your resume and letter in the following manner: “Last Name, First Name - Resume” & “Last Name, First Name - Cover Letter - BCC” (These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions, please email Katy Eliades: katy@kkandw.com
Lead Search Executive:
Len Simard PTR, USPTA Master Professional Search & Consulting Executive KOPPLIN KUEBLER & WALLACE 407-463-8923 (M) len@kkandw.com
#J-18808-Ljbffr
The Director of Racquets (DOR) at Bethesda Country Club (BCC) will lead one of the most elite private racquet operations in the DC area while having the opportunity to drive significant impact through program creation and refinement. If you possess superior customer service skills, are a charismatic leader with an entrepreneurial spirit, and embrace rich Club traditions and values, this is your career opportunity.
BCC seeks to place a highly organized professional with strong leadership experience as the DOR. A positive, innovative, and energetic approach to BCC programming and duties is essential. In addition to the future DOR’s leadership and teambuilding skills, a focus on interclub team management, junior program development, and family and social activities for all levels of players is paramount in tennis, paddle, and pickleball. The candidate must be able to demonstrate proven written and verbal communication skills. Visibility, member engagement, and authentic enjoyment of building member relationships is critical, as is the ability to relate to committees in a professional, respectful, and diplomatic manner.
BETHESDA COUNTRY CLUB RACQUETS BY THE NUMBERS Initiation fees are $60,000 – Racquets Members Approximate Annual Dues - $8,820.00 Gross Annual Volume: $20M Annual Racquets budget: 1.3M Gross lesson revenue: $600K The department includes approximately 9 full-time and 6 part-time or seasonal employees. Average age of members is approximately 55. 8 Racquets Committee Members with 1-year term limit. The club uses Northstar for its POS and Club Accounting Systems Taxable Status 501 c7 DIRECTOR OF RACQUETS POSITION OVERVIEW
The DOR position is comprehensive and must ensure the successful achievement of the mission and objectives of BCC. The DOR is responsible for the oversight and execution of the entire Racquet Sports Program and will work directly with the General Manager/Chief Operating Officer, Racquets Committee, Senior Staff leadership, and all Racquets staff to ensure clear and consistent communications as it pertains to expectations, organization, labor costs, event creation, services offered and overall operation of the department.
The DOR will be responsible for all Tennis, Pickleball, and Paddle, the utilization of all facilities, and all operations to deliver the best experience for both Members and guests and will be able to forecast, plan, and manage all facets of the Department including instructional, staff mentorship and supervision, social and competitive programming, interclub team creation and of course the highest level of member service.
The Racquets Program's goal is to deliver a consistent member/guest experience that meets or exceeds expectations daily. The DOR will strive to maximize the member experience through creative planning and strategies that increase offerings while enhancing member participation.
The DOR is the ‘face’ of BCC racquets and is expected to ensure that the best interests of the membership are supported and enhanced through leadership. This leadership must be one of natural positive engagement, strong communicative style, and infectious enthusiasm for the role he/she has assumed. Of extreme importance is the continued development and motivation of an effective and dedicated team, leading to increasing levels of membership satisfaction.
The DOR administers BCC's policies, procedures, and programs related to all Racquets activities. This position is a member of the Executive Team and works closely with all Club department leaders to ensure the achievement of BCC’s mission, values, and objectives.
CANDIDATE QUALIFICATIONS A strong and passionate leader with a proven track record of providing premier services in a dynamic, preferably multiple racquets sport, large membership environment. Proven experience recruiting, developing, managing, and motivating full-time, seasonal, and part-time racquets staff. Verifiable strength in working closely with boards, committees, and other key contributors to developing, executing, and updating strategies to success. Someone with a history of innovation, and a champion of new ideas and initiatives, looking to consistent improvement of member experiences and operational efficiency. Of equal importance are exemplary two-way communication (both written and spoken) and interpersonal skills and the ability to work with all committees. The candidate will exhibit excellent organizational, technological, and time management skills. EDUCATION AND CERTIFICATIONS College degree preferred. Must be PTR or RSPA Certified with 5+ years of tennis coaching/teaching with private racquet club managerial experience. Equivalent for Pickleball and Platform. A graduate of the University of Florida’s DORS (Director of Racquets Sports) course, endorsed and sponsored by the USTA and certified by the PTR and RSPA is the most valued certification for this role. USTA level 5.0 minimum tennis playing ability ideally. Division 1 Collegiate or professional experience a plus. SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Base
Salary Range: $200,000 - $225,000 plus commission.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the
Bethesda Country Club search committee/
Mr. Eban Ross, General Manager/Chief Operating Officer
. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why BCC and the Maryland area will benefit you, your family, your career, and the Club if selected.
You must apply for this role as soon as possible but no later than
Saturday, October 19, 2024. Candidate selections will occur
in late October
, with the live Interviews expected in mid-November. The new candidate should assume his/her role at the start of 2025.
IMPORTANT:
Save your resume and letter in the following manner: “Last Name, First Name - Resume” & “Last Name, First Name - Cover Letter - BCC” (These documents should be in Word or PDF format)
Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions, please email Katy Eliades: katy@kkandw.com
Lead Search Executive:
Len Simard PTR, USPTA Master Professional Search & Consulting Executive KOPPLIN KUEBLER & WALLACE 407-463-8923 (M) len@kkandw.com
#J-18808-Ljbffr