Customer Support Specialist

Must Haves: Clear and Concise communication, both typed and over the phone (Customer Service mindset) Proficient w/ MS Office suite Outlook, Excel, etc. Interest and/or experience in Technology w/ strong computer skills (Windows) High Speed Internet Connection Plusses: Any experience in Technical Support or Customer Support Experience w/ ticketing systems Day to Day: An employer in the healthcare software industry is looking for multiple Client Support Analysts to join their team here in Jacksonville, FL. This role will consist of assisting current external users of the company's software with basic issues and tracking tickets/calls within the Salesforce platform. Individuals selected will join a hiring class scheduled to start 10/21 and will spend the first 2 weeks in training to learn the in's and out's of the software they will be supporting. Hires will not be able to take any time off during the first 2 weeks of training. Candidates working in the role will be exposed to a portfolio of healthcare applications and EDI x12 transactions among other technologies. Best Regards,