System / Cloud Engineer II

MAIN JOB RESPONSIBILITIES / COMPETENCIES As a Systems / Cloud Engineer II within STAAR Surgical's Information Technology team, this individual plays a critical role working closely with the business and across the Information Technology organization defining, delivering and supporting IT business solutions and supporting roadmaps. In summary this position: responsible for the overall systems and cloud infrastructure including engineering, implementation and integration of cloud services, technical services and support; defines specifications for operating systems applications and modifies/maintains existing applications; designs, installs, maintains, and administers infrastructure including hardware, software, and various configurations; designs and deploys systems based on business/user requirements. • Performs maintenance on existing operating systems and hardware. • Evaluates, engineers, tests, recommends, and implements secure infrastructures. • Acts as a resource for system escalation issues. • Documents platforms and processes for ongoing operations. • Gathers business requirements for system design. • Researches and develops future technologies. • Monitors overall performance to proactively identify potential issues and tune appropriately. Investigates and resolves system problems and system performance. • Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software. • Performs root cause analysis on failed components and implements corrective measures. • Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions. • Responsible for following company specific systems engineering standards. • Responsible for generating and communicating metrics. • Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability. • In-depth disciplinary knowledge; leverages business acumen and subject matter expertise. • Provides deep subject matter expertise, advice and program delivery. • Contributes to the development of new techniques and plans within area of expertise. • In-depth understanding of the company goals, customer requirements and knowledge of competitor practices. • Thorough understanding of the company's business priorities, strategy and direction. • Thorough understanding and management of internal customer business needs and expectations. • Manages projects and program execution. • Designs and implements global infrastructures. • Helps set the direction of the systems engineer group. • Mentors/coaches less experienced system engineers. • Drives projects that are cross-functional and integrates various systems/platforms. • Prioritizes work as it relates to the achievement of STAAR's short and long- term business goals and objectives. • Responsible for complex testing and analysis of all elements of the computer systems. • Provides guidance and direction to junior level system engineers. • Establishes system priorities as they relate to STAAR's achievement of short and long-term business goals and objectives. • Analyzes and provides innovative solutions to system engineering and design projects. • Represents the organization in front of critical audiences such as clients/customers/vendors/executives REQUIREMENTS EDUCATION & TRAINING • Undergraduate degree and/or equivalent experience • Certification in cloud and virtualization technologies such as Azure, AWS, VMWare, and Hyper-V EXPERIENCE • Preferred minimum of 4 years of relevant experience in similar Systems Engineering role, with emphasis in cloud services and applications • Preferred minimum of 6 years of relevant experience in Information Technology SKILLS • Works on abstract and complex problems requiring evaluation of intangible variables. • Integrates trends, data and information into plans, deliverables and recommendations. • Develops complex solutions to business problems through in- depth analysis, coordination and negotiation with key decision makers that improve business performance and contribute to corporate goals and strategic intent. • Uses experience, innovation and judgment to make decisions that may be based on partial information. • Considers company-wide implications of decisions and recommendations. • Anticipates operational, program, and implementation issues and develops preventative measures. • Adapts projects, programs or methods based on customer or business partner feedback. • Expert knowledge of common operating systems such as Windows 10, 11, Server 2019 and 2022, Linux and Unix • Expert knowledge of virtualization hypervisors such as VMware and Hyper-V • Advanced knowledge of remote access solutions such as Citrix and VDI • Advanced knowledge of domain registration, public DNS and SSL certificate management • Advanced knowledge with Public Cloud hosting providers, strong preference towards Microsoft's Azure hosting platform. Experience with containerization a strong plus • Advanced knowledge of common scripting languages and powershell • Advanced knowledge of Microsoft O365 services, such as Exchange Online, Teams, Sharepoint and OneDrive. • Advanced knowledge of authentication platforms enabling SSO, MFA leveraging SAML and Azure based services. • Advanced knowledge of SaaS integrations with Azure / Active Directory • Excellent written and verbal communication skills Pay range: $110K - $140K Final compensation/salary will be dependent on experience. STAAR Surgical is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other characteristic protected by law.