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City of Atlanta

IT Director, EXE (Infrastructure)

City of Atlanta, Atlanta, Georgia, United States, 30303


Open Until Filled Salary Commensurate with Experience Our culture in the Department of Atlanta Information Management (AIM) is rooted in our shared core values: Transparency, accountability, collaboration, service, and integrity. The AIM team understands our role as a strategic partner to departments throughout the city; we strongly believe technology has the potential to elevate the City of Atlanta and is essential to moving the mayor’s vision forward. With the effective use of technology, we become more efficient, more effective, and innovative. We become more capable of enhancing the experience of all affected by City government. AIM’s mission is to advance Atlanta by being consistent in the delivery of innovative, reliable, secure, and user-focused technology solutions. Our team members exemplify the shared core values above, so if you have these characteristics, consider joining us as we work to advance technology for the city, its esteemed citizens, and valued visitors.

General Description and Classification Standards The Atlanta Information Management (AIM) Executive Director overseeing Business Alignment and IT Strategy is pivotal in directing and driving strategic direction and execution within our organization.

The role requires a proven leader with a comprehensive understanding of IT strategy, process alignment, continuous improvement, and effective communication across various organizational and functional IT levels (e.g., Server, Telecom, Network, Service Delivery, Security, Application Development, Project Management, Vendor Management, Business Relationship Management, Digital Transformation, and Operations). The role will be instrumental in ensuring that IT initiatives, processes, and directives align with the overall business objectives, fostering innovation, and optimizing processes for enhanced efficiency, value creation, and delivery.

This role also supports Public Safety and Justice (PSJ) to provide end-to-end technology, strategy, and customer relations for PSJ organizations that include Police, Fire, Corrections, and all Judicial Agencies.

Key Responsibilities Strategic planning and execution Partners with members of the senior leadership team and business relationship managers (BRMs) in developing governance, strategy, and processes to support the advancement of the City through the use of technology. Lead strategic enterprise technology planning to develop holistic roadmaps within AIM and Citywide departments to support the implementation of strategic IT initiatives. Responsible for working closely with citywide Chief Technology Officers to ensure alignment, effective technology investments, and solutions to support the Mayor’s vision. Establish relationships with senior leaders across PSJ and AIM, to become a trusted advisor.

Contributes to PSJ as a business executive, providing technical expertise and transformational leadership. Acquisition & Deployment Works closely with BRMs and departments to confirm technology investments are consistent with expected outcomes and returns are realized. Collaborate with senior leadership to identify, document, and drive opportunities for technology-driven innovations and improvements, while realizing cost savings opportunities. Operational Management Senior leader responsible for partnering with AIM service delivery areas to deliver excellence on all PSJ-tech related matters through thought leadership, strategic guidance, and identification of value-added opportunities. Works with AIM to maintain currency on technologies and platforms.

Provides direction on what emerging technologies should be assimilated, integrated, and introduced within the enterprise to ensure IT capabilities respond to the needs of the enterprise’s digital business strategy. Promote and oversee strategic information technology relationships between internal resources and partner organizations. Remain informed on trends and issues in the technology industry, including current and emerging technologies and cost. Advise, counsel, and educate appropriate stakeholders on their relative importance and financial impact. Knowledge, Skills, and Abilities Exceptional leadership skills with exceptional communication and presence. Demonstrates extremely high emotional intelligence. Advanced knowledge of multiple IT control and project management practices and experience working across large infrastructure environments. Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals. Expertise in application and infrastructure high-availability and resiliency architectures with demonstrated experience in business. Proven ability to align IT initiatives with business goals and objectives. Ability to develop and execute strategy. Strong analytical, organizational, problem solving, and operational management skills. The ability to analyze projects, assess technical risk, and communicate the impact to the business. The written and verbal communication skills needed to effectively articulate complex technology topics across all levels of the organization. Strong knowledge of software development methodologies, tools, and processes. Operates with a sense of urgency and understanding of business impact.