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AEG

Game Day Operations Intern

AEG, Frederick, MD, United States


Frederick Flying Cows - Professional Basketball Organization

Game Day Operations Intern

(Frederick, Maryland)
  • Start Date: February 2025
  • Application Deadline: November 30, 2024
  • Internship Position
  • Candidates MUST reside in or commute daily to Frederick, Maryland
The Role:

The Frederick Flying Cows professional basketball team internship program is an experience and opportunity like no other in professional sports! As an intern, you will gain hands-on experience and receive tangible real-world experience with direct responsibility in the organization. You will not only receive the opportunity to learn and observe how a startup professional sports organization operates... but also forever be able to say you were a part of the start of the Frederick Flying Cows!

The ideal candidate will have a can-do attitude and will be open to performing a wide variety of tasks in order to learn about what is required to create, run, and market a professional basketball team and organization. We strongly prefer candidates who are either from or currently living in the Frederick area.

Interns are required to work all Frederick Flying Cow home games and all scheduled events, as directed by the General Manager.

The internship program is an unpaid position that can be used for college credit. The role is entry level and candidates must be willing to work at a high level in order to successfully fulfill their duties and gain a plethora of experience.

THIS IS AN IN-PERSON OPPORTUNITY! Candidates must already reside in the Frederick area and be willing to commute daily or fully relocate to the area.

Who are the Flying Cows?

The Frederick Flying Cows are a new professional basketball organization that played their first season in the spring of 2024 in The Basketball League (www.thebasketballleague.net). The league regular season runs twenty-four (24) games long from March - May, with 12 home and 12 away games. Playoffs are in June. The league is positioning itself as an alternative option for players who might be playing in professional leagues overseas and are hoping to build their careers towards playing against the highest possible competition. The TBL play is high quality - just a notch below the level of the NBA G-league. Thus far, the Flying Cows have built a successful on-court product as well as a one-of-a-kind brand off the court.

What you can expect...

We are a small team, meaning our interns will work cross-functionally, be involved in all aspects of the organization, and have the opportunity to gain experience in a variety of areas. With that, the Game Day Operations Intern will prioritize all things event logistics and game day coordination. As the Flying Cows Game Day Operations Intern, you may work on the following, but not limited to:


Key Responsibilities:
  • Game Day Setup & Teardown: Support the Operations Manager with pre-game setup, including preparing the venue, court, signage, promotional items, and operational equipment. Assist in efficient post-game teardown and organization.
  • Fan Experience: Collaborate with the fan engagement/sales/entertainment team to enhance the game day experience, overseeing fan zones, promotional giveaways, and hospitality areas.
  • Ticketing Support: Assist in ticket sales and distribution, including will-call operations and resolving any ticketing issues to ensure a smooth fan experience.
  • Vendor & Partner Coordination: Assist with communicating with vendors, sponsors, and media partners when needed to ensure proper setup and functionality on game days.
  • On-Court Management: Help manage in-game operations, coordinate Junior Flyers and/or the Moo Crew, support halftime shows, and oversee on-court promotions.
  • Event Staff Supervision: Assist in managing volunteers and part-time staff, ensuring they have the resources and support to carry out their game day responsibilities.
  • Health & Safety Compliance: Ensure all safety protocols are adhered to and that the venue meets health and safety guidelines.
  • Customer Service: Act as a point of contact for fans, providing excellent customer service by addressing inquiries, resolving complaints, and enhancing the fan experience.
  • Post-Game Reporting: Contribute to post-game reports by documenting successes, challenges, and areas for improvement.
  • General Operations Support: Act as a "floater," stepping in wherever needed to ensure smooth game day execution. Assist the Operations Manager with equipment preparation, packing, and inventory management.
Basic Expectations & Requirements
  • Actively pursuing a college degree.
  • Must be located in the Frederick, MD area.
  • Report directly to the General Manager and Operations Manager and fulfill all duties as requested.
  • Manage and direct interns and gameday staff.
  • Represent the organization, as needed, at events and appearances.
  • Provide excellent customer service to all existing and potential fans.
  • Professionally represent the organization at business and community functions.
  • Work as a member of the TEAM, and Have Fun!
  • Attend all home games and events to ensure great customer service to all fans.
  • Performs other duties as assigned.
The internship program is designed to provide training where candidates will gain valuable skills that assist them as they progress in their sports careers.

Who are we looking for?

We are seeking motivated, energetic candidates with the goal of building a career in the world of entertainment and athletics. Candidates should be willing to travel and to work odd hours. This is a fun and rewarding opportunity for candidates who don't require much structure and are willing to take risks and try new things.

More about Frederick Flying Cows

The BasketballLeague (TBL), www.thebasketballleague.net, is a six (6) year old league playing throughout North America. In the Spring of 2023, there are 49 teams in the league, with 46 teams in the USA in small to medium-sized markets and another three (3) teams in Canada. The league continues to grow, with a goal of having sixty-four (64) teams in the USA and twenty-four (24) teams in Canada. Frederick Flying Cows is one of about a half-dozen new teams that joined the TBL in 2024. The league regular season runs twenty-four (24) games long from March - May, with 12 home and 12 away games. Playoffs are in June. The league is positioning itself as an alternative option for players who might be playing in professional leagues overseas and are hoping to build their careers towards playing against the highest possible competition. The TBL play is high quality - just a notch below the level of the NBA G-league. The league has already had a few players make it to the NBA.

We are a well-prepared group with the goal of building a championship-quality organization! We believe there are three (3) key legs of the stool required to build a quality franchise.
  • We need to create and manage a high-quality entertainment product that is appealing to a broad age range. We want TBL basketball home games to be a high-quality, fun, and entertaining event that people, both basketball fans and non-basketball fans, will enjoy.
  • We need to put together an excellent basketball team and basketball organization. To this end, we are interviewing head coaches now and hope to hire someone by June of this year so that they will have a full year to build and plan a team.
  • We need to build a community organization that is invested in Frederick County. Our goal is for TBL basketball, over time, to be part of the fabric of the community and a team that the people of Frederick are proud of.

As we think about putting together our team, we have broken the operation down into four (3) areas of focus: Basketball Operations, Business Operations, Sales & Marketing. We are looking for interns to assist in all areas of the business. Building a team and organization from scratch will be both demanding and rewarding.

This is a unique opportunity for someone with energy, drive, and a positive attitude who is indefatigable and will gain great satisfaction from being a part of creating something new.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:
  1. Do you live in or nearby Frederick, MD? If not, do you have any connection to the community?
  2. Do you have reliable transportation to the Frederick, MD area?