Solutions Engineer

Viam is a software platform that makes it easy to turn great ideas into production-ready smart machines & robots at scale. Viam works with any hardware and has modern architecture, easy developer APIs, cloud connectivity and tools, and enterprise-grade security to give even the leanest teams the power to launch and manage their smart machine businesses.

Viam makes building, deploying, and monitoring smart machines a more flexible, affordable, and user-friendly experience, allowing developers to do more with smart machines while getting them to market faster. By making smart machines more accessible, Viam is attracting talent and investment to the industry so that more people start building automated products and services that improve our quality of life.

Solutions Engineer

As a Solutions Engineer, you will be integral in helping our customers understand and use Viam's platform to their fullest potential. You will also work with our Software Engineers and Product Managers to provide feedback and shape the future of the product.

This role will be based out of our NYC Headquarters.

You'll be:

• Assisting the go-to-market team with their sales pitches and how to position our value to prospects
• Client-facing, working closely with users who are using our platform
• Work with a variety of different users to onboard them onto our product, identify their needs, and help them find success using Viam
• Provide feedback to our Software Engineers and Product Managers on how our platform is performing, and what features should be implemented in the future
• Traveling to client sites (25% of time)

We're looking for someone who:

• Has an understanding of working with hardware, robotics, and/or automation solutions
• Worked in one or more coding languages, such as Python, Go, C++ or Javascript
• 2+ years of pre-sales experience a plus
• Has a degree in software engineering, mechanical engineering or electrical engineering or 5+ years of relevant work experience
• Enjoys interacting with users to make their experience working with automation solutions more efficient
• Is excited to approach new technologies and open-ended problems
• Thrives in a presentation environment and enjoys working with colleagues having a very broad range of skillsets and backgrounds
• Thrives on the urgency of driving pilot projects and proofs of concept

Benefits:

• 100% covered medical/dental/vision insurance plans
• Commuter benefits
• Competitive salary & equity packages
• Paid Parental leave
• Reproductive Health Benefits including Fertility Benefits and Abortion Access Travel Benefits
• 25 days paid vacation and generous holiday observances
• One Medical Membership
• Monthly Fitness Reimbursement benefit
• Learning and Development Reimbursement
• Free lunch everyday that you're in the office

The starting salary for this role is between $150,000 - $250,000/year. Your exact offer will vary based on a number of factors including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated with you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
Values:

• Vision Driven
• Collaborate Openly
• Act Decisively
• Succeed Through Diversity
• Hold Ourselves Accountable
• Lead with Curiosity

Learn more about our values here!