Sr Director, Software Engineering - Foundational & Hybrid Cloud Infrastructure (
Gap Inc., San Francisco, CA, United States
About the Role
We are looking for a highly seasoned and experienced technologist to own and drive transformation for our infrastructure from on-prem/legacy stacks to cloud/modernized stacks. This includes owning our modernization and standardization of our infrastructure tools and services that enable all of our brands. This role is a critical member of the Technical Operations Leadership team, reporting to the Head of TechOps. In this capacity, you will be leading in defining, delivering, operating, and evolving our on-prem and cloud compute virtualization, storage, backup, database, middleware, data integration, network, and messaging infrastructure. You will directly influence and implement strategic improvements to Gap’s network architecture, cloud infrastructure and accountability to ensure high availability to Gap’s business.
You are a transformative leader with deep technical infrastructure & hybrid cloud experience. You will drive a successful DevOps model, lead and be instrumental in driving our journey of adoption that will shift workloads from co-located data centers to a public cloud model through scalable infrastructure solutions. You will drive a holistic strategy and operations across all infrastructure functions to sunset legacy infrastructure, design and build next-gen solutions to enable engineering, the business, and brands in their growth strategy.
It will be important to strike the balance of operational excellence, growth, and experimentation by enforcing operational rigor while safely enabling innovation. Requires high partnership across other tech ops areas (service management; end user engineering; automation framework); architecture, security, engineering platforms and product engineering.
What You'll Do
Provides executive leadership to support, grow, and empower the teams responsible for supporting on-premise compute servers, cloud infrastructure, public cloud IaaS, PaaS, SaaS, data engineering and batch operations; strategic support and oversight over infrastructure managed services.
Leads the infrastructure team responsible for designing, building, deploying, and maintaining the IT infrastructure using the latest technology in a proactive way ensuring systems are fully operational for the organization (Network, Cloud virtualization, Compute, Storage, Backup, Messaging Infrastructure, Data Integration, Middleware and Database).
Models collaboration with the Product, Engineering, and Security teams to design and build world-class infrastructure that enables 24x7 high performance/availability that focuses on reliability and scalability of our platforms.
Develops key relationships with business units to coordinate efforts and activities to execute on the company’s technology growth strategy, hardware and software hygiene, and infrastructure scalability.
Oversees planning and delivery of cloud infrastructure transformation initiatives & data center exits; develop goals aligned with customer needs, delivery speed, cost, and service objectives.
Leads and drives planning to support high performance of our omni-channel experience.
Manages the infrastructure operating budget effectively to help us get faster, cheaper, and better in our operational footprint.
Who You Are
Experience with Azure IaaS and PaaS services included but not limited to: VMs, Azure DevOps, Azure Load Balancer, Azure Firewall, Azure storage services, Azure Cosmos DB, Azure Active Directory, or equivalent services.
Experience with infrastructure tools and orchestration for infra hardware, software, networking, data centers, virtualization & cloud services, backup & disaster recovery, monitoring and management - inclusive of legacy and modernized tools such as VM Ware, IBM DB2, Dell Power Edge, Pure Storage, Cohesity, VLANs, SDWAN, MPLS, etc.
Experience with continuous integration and continuous delivery and collaboration tools such as: GitHub, Jenkins, CodeFresh, Chef, Jira, Ansible, Terraform, Confluence, ServiceNow, and PagerDuty.
Proven strategic mindset balanced with strong operational and implementation expertise; drive for results and desire to win.
Maintains a global perspective and is culturally sensitive and aware welcoming a diversity of ideas, approaches, and points of view.
Drives innovative solutions for complex situations in a fast-changing environment.
Proficient in management of services globalization – MSP model.
Progressive technology leadership experience as well as relevant technical experience working in large scale infrastructure operations.
Previous related experience in a large matrix retail organization preferred – high aptitude, learning agility.