Director of Systems

Little Sleepies is one the fastest growing companies in America, according to Inc. Magazine (#1 in retail)! We are an eCommerce company that specializes in buttery soft pajamas for the whole family and baby & children’s daywear. Our proprietary Lunaluxe & Soluxe bamboo fabrics are custom-milled for maximum softness and coziness. Driven by creativity, passion, and the desire to do something extraordinary, we strive to bring joy and comfort to families around the world. We’re excited to be doing this, and we hope you will be too. If our mission resonates, we would love to hear from you!

The Role:

As Director of Systems, you will play a crucial role in shaping Little Sleepies’ Systems infrastructure for years to come. You will be responsible for the implementation of various new systems and will continuously look for improvements once those systems are implemented. Managing various different projects will be at the center of this role. To support the further growth of the business and provide an excellent service to all the different stakeholders, it will be your job to recruit extra heads within your team.

What you’ll be doing:

• Play a crucial part in the development and support of the various systems the business operates on
• Responsible for delivering the Systems roadmap managing internal and external resources, whilst maintaining and optimizing all systems
• Be a key member of the team, and act as a subject matter expert for specific systems, work with the wider business to ensure smoothly daily operations
• Oversee the design and build of centralized technical/operational documentation, ensuring client stakeholders know how to operate systems and processes day-to-day
• Manage the Systems Managers
• Ensure the team is adequately trained in order to support the business
• Drive learning and growth while also supporting team development
• Identify strengths and weaknesses within the team and utilize these efficiently, while coaching and developing weaker areas.
• Collaborate with the system managers and third party support teams to understand recurring problems and design, scope and develop fitting solutions for them
• Work closely with the Program Manager on all running projects
• Understand and anticipate the need for change, diagnosing the underlying issues and building the case for change to leadership
• Lead the implementation of new tools, processes or features in the various systems the business operates on within its domain/subteam
• Support senior stakeholders on direction and prioritization
• Execute process improvements by mediating internal decisions and sharing best practices
• Support RFPs, negotiation and procurement of vendor and service providers

What you’ll bring:

• Minimum 8 years experience in Tech, Systems or IT positions within ecommerce and experience in a DTC retail business leveraging Shopify, ERPs and 3PL
• Experience in managing an ERP system implementation projects
• Leadership skills to guide direct reports, project teams and ensure project continuity and accountability
• Strong project management skills, including the ability to plan, execute, and monitor projects effectively
• Proficiency in managing resources and budgets to ensure project success
• Problem-solving abilities to identify and address any project-related challenges
• Lead delivery of Systems roadmap and play a key role in prioritizing future changes
• Experience in managing integration platform implementation projects
• Familiarity with PIM (Product Information Management) and PLM (Product Lifecycle Management)
• A clear and detailed knowledge of the industry trends, best practices, and innovation ensuring Little Sleepies’ maintains competitive advantage
• The ability to drive ideation, problem solving and innovation happening within the Systems team
• Ownership delivering various projects including but not limited to; system implementation projects, feature requests, product enhancements
• Netsuite experience is a must
• Able to come into our HQ in Hollywood a minimum of 3 days/week

What we’re excited to offer you:

• Ability to work cross functionally with a fast-growing team, with smile-sparking products that turn everyday moments into magical memories
• A supportive environment that fosters and encourages new ideas and innovation
• The opportunity to stock your pajama drawer! Free pajamas when you join (and every year on your work anniversary!) and a generous employee discount all year long to keep you cozy

Benefits:

• Health, dental, and vision insurance
• Paid time off: vacation, sick, personal days, observed holidays
• Paid parental leave
• Short and long-term disability
• Life insurance
• 401(k)
• Employee Assistance Program
• Flexible Spending Accounts
• Home office stipend
• Internet stipend
• Team building activities
• Company-issued computer

Actual base salary considers several factors including but not limited to job related knowledge, experience and budget. The anticipated base salary range for the position in Los Angeles is $150,000 - $175,000.

Little Sleepies is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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