Sales Director (US Region) – Business Process Outsourcing

About the Role

We are looking for and results-driven Sales Director with extensive experience in customer Relationship management sector. This role is pivotal in driving growth through outbound sales strategies, networking and closing high value contracts. The ideal candidate will have a proved track record in BPO industry specifically in the CRM solutions and a deep understanding of global market dynamics. As an individual contributor reporting to the Global Sales Director, you will be instrumental in expanding presence in the US region.

Roles and Responsibilities:

• Sales Strategy Execution: Develop and execute a comprehensive sales strategy focused on expanding our CRM BPO services. Leverage your expertise in outbound sales to generate leads, engage prospects, and close deals.
• New Account Acquisition: Identify and secure new business opportunities in the US, focusing on enterprise accounts within the BPO and CRM sectors.
• High-Value Contract Negotiation: Lead negotiations for contracts valued at over USD 1million Annual contract value and ensure that all deals align with company objectives and deliver maximum value.
• Revenue & Profit Growth: Drive significant revenue growth and improve profitability through targeted sales strategies and strong client relationships.
• Market Analysis: Conduct in-depth market research to identify trends, customer needs, and competitive positioning, leveraging insights to enhance sales effectiveness.
• Pipeline Development: Build and manage a robust sales pipeline, ensuring a steady flow of opportunities and timely deal closures.
• Client Relationships: Cultivate and maintain strong relationships with decision-makers and influencers in target enterprises, ensuring long-term partnerships.
• Collaboration: Work closely with internal teams, including marketing, product development, and finance, to optimize the sales process and deliver customized solutions.

Qualifications:

• Experience: 15+ years of outbound sales experience, with a proven track record of success in the BPO and CRM platforms, particularly in securing and managing enterprise accounts.
• Education: Bachelor’s degree in business, Marketing, or a related field. An MBA is a plus.
• Sales Expertise: Extensive experience in new business development, enterprise account management, and driving revenue growth in the US market.
• Results-Oriented: Strong focus on achieving and exceeding revenue and profit targets, with a demonstrated ability to close high-value deals.
• Strategic Thinker: Ability to develop and execute sales strategies that align with broader business objectives and market trends.
• Market Knowledge: In-depth understanding of the BPO and CRM landscapes, with a strong network of industry contacts in the US.
• Communication Skills: Excellent communication, negotiation, and presentation skills, with the ability to influence senior-level decision-makers.

Why Join Us?

Be a key player in driving growth in the US market for a leading BPO and CRM solutions provider. Opportunity to work in a high-impact, individual contributor role with direct access to executive leadership. Competitive compensation package with performance-based incentives.

About Eastvantage

At Eastvantage, our mission is to create meaningful jobs. Through our portfolio of premium and select clients, we provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.We are an independently-owned outsourcing company with European roots, servicing global companies that have offices in every populated continent in the world. We have been in the industry for a decade, growing from a handful to over1,000 happy employeesover the years.We invite you to navigate our site to get to knowwho we are, to see what sets us apart in culture and thinking. Because of this, we carefully select who we work with, bothcustomers and co-workers, which is why people happily stick with us for a wonderful amount of time. We hope to convince you to apply with us and be part of our success story.