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Ingham County, MI

Health and Resources Navigation Program Specialist

Ingham County, MI, Lansing, MI, United States


Salary : $42,469.01 Annually

Location : Lansing, MI

Job Type: Regular Full Time

Job Number: 202400173

Department: Health and Resource Navigation

Opening Date: 12/06/2024

Closing Date: 12/20/2024 11:59 PM Eastern

Bargaining Unit: UAW

Description

Under the supervision of the Health & Resource Navigation Unit Coordinator, assists with carrying out the functions of specific health programs such as Medicaid Outreach services, Medicaid-outreach related mobile health unit programming, Substance Use Disorder (SUD) navigation support services (with emphasis on Medicaid outreach), and SUD and treatment services (with emphasis on Medicaid outreach).

Duties may include coordinating coalition and partnership meetings, ensuring year-end budget spend-down, scheduling hiring interviews for all Health Promotion & Prevention Division staff, ordering health promotion materials and supplies, and providing Medicaid outreach services to residents of Ingham County.

Enrolls clients in programs and answers questions on community resource procedures, eligibility requirements, scheduling, and related matters.
Essential Functions

1. Participates in specific health department programs by assisting with the planning, coordination, and implementation of programs, coalition meetings and events.

2. Schedules job interviews and coordinates with applicants seeking employment with the ICHD Health Promotion & Prevention Division.

3. Coordinates community partner coalition meetings related to integration of human services agencies to ensure access to care and social determinants of health across agency providers and systems.

4. Assists coalitions formed to work with specific Health Department programs. May plan and schedule meetings, facilitate meetings, assist with policy development, and take minutes. May recruit appropriate persons to be coalition members.

5. Maintains records and statistics on program activities and prepares activity and financial reports as required by grant funding sources. May assist with preparation of grant funding requests.

6. Markets and interprets the goals and objectives of programs to community groups, schools, professionals, and other interested people. Promotes and conducts local activities that are part of statewide campaigns.

7. Participates in staff meetings and attends and/or conducts conferences and workshops. Represents the Health Department on various councils and task forces.

8. Coordinates services and networks with schools, businesses, community organizations, and other agencies in identifying community needs and providing information or programming.

9. May train new staff to deliver Health Department programs and facilitate workshops.

10. Provides training to staff on new or revised public health program and management procedures.

11. Answers questions in person and by telephone regarding departmental procedures and requirements, program requirements, scheduling information, and other activities. Takes messages and schedules appointments for staff and schedules clients for testing, programs, or clinics. Assists clients in filling out forms and reviews documents for proper completion.

12. Monitors client health plan applications and ensures that proper documents are completed.

13. Assists in the maintenance of departmental filing systems by ensuring proper filing of documents and folders. Retrieves materials from system and conducts searches for necessary documentation.

14. Prepares, sorts, processes and files a variety of forms, applications, documents and records in accordance with departmental procedures and program guidelines.

15. Provides outreach and education to clients and medical staff regarding program guidelines and health department services through mailings, displays, telephone contact and in person.

16. Performs a variety of clerical support tasks such as making copies, opening, sorting and distributing mail, sending faxes, and related tasks.

17. Compiles necessary travel paperwork for the HPP Division staff when staff members attend conferences, in or out of state. Lead contact for accounting to coordinate the conference registrations, room arrangements, flight preferences, train schedules and per diem rates for the locations. Ensure staff have confirmations for travel. Create purchase requisitions. Receive approval for in & out-of-state forms and obtain emergency contact information from staff.

18. Arrange job interviews, schedule meetings for the interview committee and the candidates. Send zoom links to the candidates and send committee members the interview questions and score sheets. Greet the candidates and escort them to the conference room.

19. Assist all units within Health Promotion & Prevention Division in scheduling internal and external meetings. Arrange meeting logistics regarding room set-up, agendas, amenities, including zoom and catering orders. Record, transcribe, distribute meeting minutes and assist management to follow up on tasks assigned at the meetings, including work projects and deadlines.

20. Collect, track, review timecards for discrepancies and submit to the Director for approval. Train new staff on how to fill out their timecards.

21. Order supplies for all of the division programs, including processing the purchase requisitions for office equipment, office supplies, county print orders and licensures. Assist each of the programs with their yearly budgets and assist in utilize all the yearly funding.

22. Coordinate and facilitate a community partner meeting including the meeting logistics regarding room set-up, agendas, including zoom and organize yearly meeting schedule. Record, transcribe and distribute meeting minutes. Participated in developing a system for CMH, DHHS and ICHD, to have a direct connection for complex client cases

23. Prepare client files that are 5 years old to be sent to offsite record storage for audit purposes. Responsible for ordering banker boxes, obtaining bar code labels from accounting, prepare a spread sheet, including the clients name, DOB and the bar code in order to be able retrieve the file. Provide accounting, the storage company and our department a detailed list of records of the contents of each box.

Other Functions:
1. May monitor program data, create documents and forms, and work with other health departments to coordinate program activities.

The above statements are intended to describe the general nature and level of work being performed by people assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Employment Qualifications

Education: High school graduation or equivalent.

Experience: Two years of experience, one year of which is equivalent to a Community Health Representative II. May require experience and training in various computer software and equipment.

Other Requirements:
Demonstrates effective communication skills by engaging, interacting and working with individuals from various cultural and socioeconomic backgrounds, disability status', ages, LGBTQIA+ status' and genders to ensure clarity and understanding in all interactions.

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.
Requirements and Working Conditions

Physical Requirements:
  • Ability to access office files.
  • Ability to enter and retrieve information from computer.
  • Ability to access charts and other records and documents of the department.
  • Ability to operate copy machines and other office equipment.
  • Stooping, kneeling, and crouching to retrieve and put away supplies and materials.
  • May require the ability to travel throughout the county to various clinic locations.
  • May require the ability to lift and carry equipment weighing up to 35 lbs.
  • May require the ability to climb stairs to access work sites.
(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements)

Working Conditions:
  • Works in office and clinic conditions.
  • May work in various off-site locations throughout the county.
  • May be exposed to communicable diseases, blood, and other bodily fluids.

UAW F
2023

This position is benefited and is subject to the UAW GROUP CBA.

Ingham County offers a wide range of benefits to support you in your career. View the for more information.

The current group contract can be viewed

01

Do you have a High School Diploma or equivalent education?
  • Yes
  • No


02

How many years of experience as a administrative assistant or experience related to the essential functions of the job description do you have?
  • I have no experience
  • I have 6 months of experience
  • I have 1 year of experience
  • I have 2 year of experience
  • I have 3 year of experience
  • I have 4 year of experience
  • I have 5+ year of experience


03

Did you submit a cover letter and resume?
  • Yes
  • No


Required Question