IT Project Manager with Process Improvement

The Project Manager ("PM") is a hands-on leader of software, data, IT infrastructure projects and ability to analyze current processes, identifying areas for improvement, and designing and implementing new processes. These projects may include multi-year strategic projects, medium-sized system enhancements, ongoing support releases and other IT-related initiatives. The candidate must be highly self-motivated, work well within teams, have excellent communication skills and be expert in both Agile and Waterfall methodologies. The PM oversees multiple concurrent deliverables to achieve high-quality outcomes within planned time and cost constraints. To accomplish this, the PM coordinates with project team members and stakeholders to identify, communicate, and resolve project risks and hold project team members accountable. The PM must have the ability to drive cross-functional teams to develop appropriate sets of requirements, business process diagrams, project charters, plans, delivery roadmaps, testing plans, acceptance criteria, and executive-level status updates, while achieving successful project execution. POSITION REQUIREMENTS The PM's responsibilities for this position include the following: Process documentation : the PM monitors and manages process documentation and ensuring compliance with company standards. Establish an end-to-end agile execution methodology for projects. Project planning: the PM leads the project team to define project objectives, scope, deliverables, milestones, timelines and budgets. Project management: the PM manages the use of team members, contract workers, project tools and other project resources to meet project requirements effectively and efficiently. Team leadership: the PM leads and motivates the project team to foster strong collaboration, resolve any conflicts and hold team members accountable for their assigned work and deliverables. Risk management: the PM monitors and manages potential project risks and develops mitigation strategies throughout the project's life-cycle so as to keep the project on track and on budget. Quality assurance: the PM ensures that processes are in place and operating effectively for testing and validation to determine that quality standards for the project's deliverables are being met. Monitoring and reporting: the PM tracks progress against milestones and budgets, facilitates related meetings and provides regular status updates for senior management and other stakeholders. Project wrap-up: the PM oversees the wrap up of the project by confirming with stakeholders that all deliverables were met and following up on any remaining tasks through completion. Documentation: the PM ensures that appropriate project documentation (e.g., project plans, user guides, cost analyses) is developed and maintained for future reference and guidance. Other duties: the PM will perform such other duties as assigned by superiors. REQUIRED KNOWLEDGE/ABILITIES Project Management Skills Proficiency in Agile and Waterfall Project Management methodologies from inception through closing. Proficiency in understanding the Software Development Lifecycle (SDLC), including a proven ability to deliver projects from inception to delivery and support. 5 years as a Project Manager. 2 years of experience with managing and optimizing key process such as SOWs, invoices, allocating resources, budgeting, establish KPIs. 2 years in the P&C insurance industry. Expertise with at least one DevOps tool, such as Microsoft DevOps or Jira. The proven ability to develop project artifacts, including project proposals, charters, requirements, timelines, burndown charts, roadmaps, testing plans, budgets and other project elements that contribute toward successful project management. The ability to control scope to limit scope creep and drive change control through proper channels. The ability to communicate and negotiate with vendors that are directly or indirectly involved with the project. Proficiency with Microsoft PowerPoint, Microsoft Project, Excel, Visio, and Word. Team Management 5 years of experience leading matrixed, cross-functional teams with the following stakeholders: Project Sponsors and other executives Software, Data, and Infrastructure Engineers Business Analysts Quality Assurance (QA) Testers Business Unit (BU) Management Enterprise Architects Product Owner Subject Matter Experts The ability to direct and coordinate the activities of project personnel by leading and motivating team members. Experience influencing and negotiating in an environment where the role may not directly control resource allocations. The ability to work effectively with and lead contractors on-shore, off-shore and near-shore. Sound verbal and written communication skills to address associates at all levels of the organization, including the executive level. The ability to work well with others on high-performance teams. EDUCATION/EXPERIENCE/CERTIFICATIONS Required: A bachelor's degree in computer science, management, or any other relevant degree. Required: At least 5 years of professional experience as a project manager within a technology or EPMO function. Project Management Professional (PMP), Certified Scrum Master (CSM) certifications are a plus.