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National FFA Organization

National FFA Organization is hiring: Accounting Operations Representative in Ind

National FFA Organization, Indianapolis, IN, United States


Job Type

Full-time

Description

JOB SUMMARY:

Accounting Operations Representatives will be assigned as either primarily accounts payable or primarily accounts receivable but will be knowledgeable of and able to fulfill the duties of both functions. Both positions require the ability to process high transaction volumes accurately and timely with strong attention to detail.

Accounts receivable related responsibilities include but are not limited to:

  • Address, generate and maintain customer invoices, customer payments, statements, and account balances
  • Perform customer service through the accounting phone queue for incoming calls and email
  • Execute transactions, including collection of any past due invoices. (Collection contacts will be both incoming and outgoing).
  • Charge customer credit cards, entering and applying customer payments, and generating customer statements.
  • Import and manually create customer invoices and credit invoices originating inside the ERP system or imported from systems external to the ERP system.
  • Perform maintenance, customer account and contact maintenance, setting up new customer accounts and contacts, researching all types of transactions through external subsystems
  • Investigating customer credits and prepare customer refund requests.
  • Resolve customer issues.
  • Run daily ERP processes for billing and receivables
  • Monthly internal purchase account billing and maintenance
  • Assist with and provide information as needed for the annual audit.


Accounts payable responsibilities include but are not limited to:

  • Work with new vendors to obtain necessary W9 forms and other information for vendor account setup, setting up and maintaining vendor accounts, entry of vendor invoices(both PO based and non-PO based).
  • Process expense reimbursements, cash awards and general payment requests in the AP system.
  • Match vendor invoice data to PO and receipt data where applicable, investigating any discrepancies, working with the vendor and/or purchasing staff to resolve discrepancies, verifying the accuracy and legitimacy of all invoices and other check requests before entry.
  • Work with FFA staff to ensure check requests and invoices are submitted to AP for payment in a timely and correct manner, ensuring all invoices and check requests are properly budget coded and authorized prior to entry into the AP system.
  • Assist with and provide information as requested for the annual audit.
  • Process weekly payments for the FFA Organization and Foundation: ACH, check, credit card and wire transfers.
  • Develop knowledge and an understanding of current ERP system accounts receivable, accounts payable and billing modules/configurations and their interaction with other modules and subsystems. Trouble shoot problems in current ERP system and test software patches, updates, upgrades, enhancements and configuration changes.
  • Attend and provide assistance in the cash office at the National FFA Convention and Expo.
  • Execute other duties as assigned.

ESSENTIAL FUNCTIONS:

  • Ability to navigate, filter, and export system data to Microsoft Excel for job functions, responsibilities management and tracking
  • Perform the mental and physical demands of the position.
  • Dependable attendance and punctuality.
  • Team player with the ability to work independently in a frequently changing environment.
  • Good interpersonal, listening, written and verbal communication skills.
  • Interact and work with a diverse group of internal/external people.
  • Provide excellent customer service to internal and/or external customers.
  • Effectively prioritize, organize, use time-management skills and be adept at multi-tasking.
  • Computer literate, accurate, detailed-oriented, able to problem solve/analyze, have good math skills, maintain confidentiality, and able to make and receive phone calls.
  • Overtime may be required.
  • Follow established instructions, guidelines, policies and procedures.
  • Review, understand and demonstrate general accounts receivable / payable principles.


Requirements

EDUCATION:

High school diploma or equivalent, plus additional specialized business or accounting education or training required.

EXPERIENCE:
  • The Accounting Operations Representative must be knowledgeable and proficient in both the accounts payable and accounts receivable areas.
  • Experienced in Microsoft products with an emphasis on Excel for data sorting, filtering and formula functions required
  • Experienced in Microsoft products with an emphasis on Excel for PivotTable and VLOOKUP/HLOOKUP preferred
  • Minimum of two years experience in customer service or general accounting required, credit/collections, accounts receivable, accounts payable experience required. One year experience with an ERP system required.