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Bay Cove Human Services

Program Director - Family Support - Family Support Services

Bay Cove Human Services, Boston, MA, United States






Program Director - Family Support - Family Support Services


Boston, MA, USA
Req #3007


Monday, November 25, 2024


Requirements for the position:


  • Responsible for the day to day operations of the Family Support Program and Center.

  • Supervises and supports program staff through weekly supervision, staff meetings, direct observation and periodic written evaluations.

  • Provides for crisis prevention and intervention with families as needed.

  • Assists in the development and administration of policies and procedures for the program.

  • Oversees and ensures clinical and programmatic documentation is completed within accordance with Bay Cove Human Services and DDS standards.

  • Ensures that agency and regulatory standards are met and maintained, including agency QA audits, CARF, DDS Licensing, DDS Family Support reports etc.

  • Oversees Fiscal management of all allocations including required reporting and maintaining of fiscal information.

  • Manages Family Support application (BAYCIS) and act as liaison between the program and information services.

  • Reviews and maintain all expenditure plans and personal budgets for families, and review all check and mileage requests prior to submission- in accordance with determining if allocated funds have been spent according to policy.

  • Monitors and submits monthly service delivery reports and billing.

  • Collaborates with accounting to ensure accuracy and compliance between contracts and FS expenditure plans and spending / services rendered.

  • Work with accounting, Director and DDS to monitor FS contracts and budgets. Process all FS authorizations for service as well as amendments.

  • BA/BS in Psychology or related field preferred and two years previous work experience in human service setting.

  • Minimum of 1 year supervisory experience.

  • Use of personal cellular telephone for work communication. Bilingual in English and Cape Verdean, Creole, Spanish, Cantonese, Mandarin or Vietnamese preferred but not required.

  • Demonstrated interpersonal skills, personal maturity, common sense and good judgment.

  • Demonstrated organizational, clinical, and professional writing skills.

  • Demonstrated ability to work within complex housing, shelter, psychiatric and medical systems.

  • Ability to work with others in a manner that promotes teamwork, cooperation and community integration.

  • Demonstrated capacity to work with people with disabilities in a manner that promotes their dignity, safety and growth.




Other details


  • Job Family
    DC Supervisor II

  • Job Function
    9A

  • Pay Type
    Salary




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  • Boston, MA, USA








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