Pinnacle Live
Sales Director - Audio Visual, Event Technology, Event Production
Pinnacle Live, Washington, District of Columbia, us, 20022
Sales Director
Salary:
$105-$115K Company Overview: Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We're looking for dedicated, determined people working behind-the-scenes to make it happen. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary: The Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing the sales efforts within their assigned hotel. This position will act as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and responsible for driving short- and long-term growth and profitability. Essential Functions: Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales. Have a deep knowledge of Pinnacle Live's products and offerings while displaying passion for learning and understanding new technologies. Communicate & collaborate effectively with the Venue Director on day-to-day responsibilities, service, client issues, hotel relationships, and management of the Sales Managers if applicable. Communicate & collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management. Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable. Hire, manage, and continually develop the Sales Manager staff to ensure they deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up. Generate and revise scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services. Stay attuned to the Sales Managers' needs and maintain open lines of communication. Coordinate with the Operations department to ensure successful events for our clients. Provide and measure accurate revenue forecasts for the sales team and leadership. Use creativity and collaboration to explore profitability, revenue opportunities, and client retention. Sell profitable business that aligns with budget expectations and has a working understanding of how a P&L works. Manage accurate and timely billing of events and clients through the sales team. Perform other duties as assigned. Education & Experience: Bachelor's degree in business or related field. Sales leadership role. Minimum of five (5) years' experience in a customer service-facing role. Minimum of three (3) years' experience in a sales management role. Strong business communication, presentation, and writing skills. Proficiency in CRM platforms, ability to generate high-quality insights into sales activity process. Exceptional relationship builder, internally and externally. Production and Staging experience within a hotel, venue, convention center, or traveling organization is required. Scenic and Decor experience is required. Rigging, Electrical, and Exhibit experience is required. Required Skills & Knowledge: Experienced and passionate manager; excellent leadership skills. Highly skilled communicator; exceptional interpersonal and relationship-building skills. Highly skilled at project management; proven success working in a fast-paced environment. Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios. Problem solver mindset: ability to remove obstacles for clients through strong organizational skills. Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients. Ability to work within a fast-paced and evolving dynamic, welcoming change and navigating conflicting priorities when applicable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits: Performance-based incentive plans on top of base salary. Generous time off with PTO, holidays, and sick/personal days. 401k with a contribution match. Insurances; health, vision, dental, and more. Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.
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$105-$115K Company Overview: Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We're looking for dedicated, determined people working behind-the-scenes to make it happen. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences. Job Summary: The Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing the sales efforts within their assigned hotel. This position will act as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and responsible for driving short- and long-term growth and profitability. Essential Functions: Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales. Have a deep knowledge of Pinnacle Live's products and offerings while displaying passion for learning and understanding new technologies. Communicate & collaborate effectively with the Venue Director on day-to-day responsibilities, service, client issues, hotel relationships, and management of the Sales Managers if applicable. Communicate & collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management. Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable. Hire, manage, and continually develop the Sales Manager staff to ensure they deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up. Generate and revise scope of work, quotes, proposals, and contracts based on the needs of large-scale hotel leads requiring AV products and services. Stay attuned to the Sales Managers' needs and maintain open lines of communication. Coordinate with the Operations department to ensure successful events for our clients. Provide and measure accurate revenue forecasts for the sales team and leadership. Use creativity and collaboration to explore profitability, revenue opportunities, and client retention. Sell profitable business that aligns with budget expectations and has a working understanding of how a P&L works. Manage accurate and timely billing of events and clients through the sales team. Perform other duties as assigned. Education & Experience: Bachelor's degree in business or related field. Sales leadership role. Minimum of five (5) years' experience in a customer service-facing role. Minimum of three (3) years' experience in a sales management role. Strong business communication, presentation, and writing skills. Proficiency in CRM platforms, ability to generate high-quality insights into sales activity process. Exceptional relationship builder, internally and externally. Production and Staging experience within a hotel, venue, convention center, or traveling organization is required. Scenic and Decor experience is required. Rigging, Electrical, and Exhibit experience is required. Required Skills & Knowledge: Experienced and passionate manager; excellent leadership skills. Highly skilled communicator; exceptional interpersonal and relationship-building skills. Highly skilled at project management; proven success working in a fast-paced environment. Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios. Problem solver mindset: ability to remove obstacles for clients through strong organizational skills. Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients. Ability to work within a fast-paced and evolving dynamic, welcoming change and navigating conflicting priorities when applicable. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits: Performance-based incentive plans on top of base salary. Generous time off with PTO, holidays, and sick/personal days. 401k with a contribution match. Insurances; health, vision, dental, and more. Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.
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