EUC H&F Support

Job Description We are seeking resources for EUC Hands and Feet Support. Join a culture of continuous learning, where teamwork and collaboration thrive, excellence is celebrated, and diversity is valued and respected. Required Qualifications: · Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty instead of every year of education. · Min 2-3 years of experience in EUC Hands and Feet Support. · US citizens and Green Card holders authorized to work in the U.S. are encouraged to apply, we are unable to sponsor at this time. Required Skill: EUC H&F Concierge Engineer: · 2 years of experience in EUC H&F Support. (End User Compute – Deskside Support) · Support and troubleshooting of Windows 10 Operating system, Microsoft O365 applications · Good customer handling skills and prior experience in Concierge (VIP Users) support · Install, troubleshoot, and repair desktop/laptop issues (both hardware/software) · Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation. · SCCM client end installation & troubleshooting knowledge · Basic knowledge of Networking and Active Directory · Must have the right attitude and customer-centric approach · Document all support activity within the IT Incident and request fulfillment tool (Preferred SNOW) 100% onsite - Working from our client office- Burlington VT, US