RN Case Manager Job at Catholic Charities of San Francisco in San Francisco

Leland House is a 5-bed residential facility (RCF-CI) that provides permanent housing placement and comprehensive on-site residential nursing care to San Francisco residents who have disabling HIV/AIDS, are of low income, homeless, and most of whom struggle with major psychiatric disorders and substance use challenges. The RN Case Manager oversees the nursing staff to ensure client care. This position is 40 hours per week. Leland House is a program of Catholic Charities.

The RN Case Manager works with the CNAs, LVNs and Social Work Case Managers to ensure that residents at Leland House receive the appropriate level of health services, provides ongoing client assessment and consultation, and provides assistance with medication management.

$100,000-$110,000 annually Flexible Full Time with generous Health and Wellness Benefits

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversight and management of Certified Nursing Assistants (CNAs), including recruitment, scheduling, performance management, and annual evaluations. Three CNAs are on duty at all times.
• Supervision of LVN including recruitment, scheduling, performance management, and annual evaluations. Share best practices to ensure smooth operations and provide support as needed. Serve as RN Case Manager to ensure data systems and provision of care satisfy Catholic Charities Best Practices Standard of Care.
• Participate in resident intake process as a member of the clinical intake teams in conjunction with the SF. Coordinated Entry System.
• Discharge planning and associated implementation as needed.
• Manage the care of residents and ensure coordinated responsibilities from other staff are executed. Be available for instruction and consultation.
• Communicate with health service providers on an ongoing basis to report health status changes, advocate for medical intervention, and assure coordinated, quality care for all residents as needed.
• Manage the process for the documentation and safe administration of all residents’ medication as outlined in the Medication Policies and Procedures. This includes quality checks upon medication delivery from the pharmacy (Medicine On Time [MOT] system), maintaining current medication profiles, assessing for adverse effects of medications, coordinating reorders and medication changes, and monitoring the use of controlled substances. Troubleshoot and resolve any discrepancies.
• Manage the monthly maintenance of MOTs. Log in all new arrivals of medications.
• Oversight and management of dispensing medications to residents as per policy (Routine, PRN, Narcotics).
• Develop and implement Individual Service Plan and provide input for CNA Care Plans and update as required.
• Monthly documentation and upkeep of ongoing client progress notes.
• Complete semi-annual Nursing Individual Service Plans (ISPs).
• Respond to and follow up on medical incident reports in compliance with licensing standards.
• Complete monthly antiretroviral (ARV) compliance report.
• Manage emergency medical situations.
• Manage TB Surveillance and health-related Quality Assurance activities.
• Manage the administration of annual flu shots. This includes coordination with DPH for vaccine procurement.
• When scheduled for on-call rotations, answer calls when required.
• Part-time on-call duty for Leland House Nursing.
• Part-time administrator on-call duty.
• Attendance at weekly team-oriented clinical meetings.
• Attend and participate in case conferences and staff meetings when required.

• Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Experience in assessment and strong crisis intervention skills recommended, including matters of substance abuse and mental health issues.
• Good working knowledge of Harm Reduction principles and practice.
• California license in good standing as a Registered Nurse.
• Bachelors Degree preferred.
• Experience with case management of HIV infected adults, knowledge of HIV disease, substance abuse, and mental health issues.

Knowledge, Skills & Abilities:

• Ability to make sound decisions and anticipate situations before the occurrence.
• Ability to design systems to track data and monitor program process.
• Ability to work with complex objectives.
• Ability to communicate clearly and comfortably, both verbally and in writing.
• Ability to think analytically, supervise and direct others, and develop and foster teamwork.

• Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in cross-cultural situations.

Compensation & Benefits:

We’re looking to find the best talent in the field – and we aim to keep it! Beyond providing competitive compensation based on education and experience, here’s what else we offer:

- A generous amount of vacation time/PTO – We value your self-care!
- Medical, Dental, & Vision
- Wellness Program – Get cash for voluntary health screenings and meeting health goals!
- 401 (k) Plan – We offer an employer match!
- Commuter Checks – Save money when you use public transportation!

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.