Harvard University
Business Systems Analyst
Harvard University, Cambridge, Massachusetts, us, 02140
67572BRAuto req ID:67572BRJob Code:I0857P IT Business Analysis Prfss III Department Office Location:USA - MA - Cambridge Business Title:Business Systems AnalystSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:The following qualifications are strongly preferred:
Excellent
analytical skills and the capability to translate complex business needs into actionable specifications.
conducting interviews, focus groups, and workshops with various stakeholders.
Strong problem-solving abilities and a proactive approach to identifying and implementing solutions.
Exceptional communication and interpersonal skills, with a demonstrated ability to work effectively with both technical and non-technical stakeholders.
Ability to create clear and concise documentation, presentations, and reports.
Knowledge of Microsoft Office Suite. Proven ability to quickly assimilate to new technology and/or applications required.
Proficiency in using Agile project management and collaboration tools (e.g., Jira, Confluence).
Experience with working as a member of Agile teams i.e. Scrum, Kanban in a collaborative environment
Additional Information:Please provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department. Department:Administrative Technology ServicesPre-Employment Screening:Identity Job Function:Information Technology School/Unit:Harvard University Information Technology EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications:
Minimum of two years’ post-secondary education or relevant work experience
Certificates and Licenses:
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Working Conditions:
Work is performed in an office setting
Position Description:Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
This is a fully benefited, full-time Harvard University position that has been funded for 1 year from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.
Reporting to the Director for Aurora Faculty Systems, the Business Systems Analyst will be responsible for bridging the gap between business needs and technology solutions. This role requires a keen understanding of business processes and the ability to translate them into functional and technical requirements for custom software development. The ideal candidate will possess strong analytical skills, experience in project management, and the capability to work collaboratively with both technical teams and business stakeholders. This role will support Administrative Technology Services led projects and initiatives serving constituents in the Faculty of Arts and Sciences with diverse teams and stakeholders.
The Business Systems Analyst is expected to work closely with the user community, fellow team members and technical partners to understand business needs and improve efficiency and effectiveness.
Principal Duties and Responsibilities:
Engage with
business stakeholders to understand their needs and gather detailed requirements and user stories for the development of a new application.
with both the technical team and business stakeholders, facilitating communication and understanding.
Conduct comprehensive analysis of existing business processes and identify opportunities for improvement through custom software solutions.
Collaborate with stakeholders to analyze existing business processes to identify inefficiencies, bottlenecks, and redundancies.
Develop detailed, end-to-end project documentation, including user stories, business process workflows, technical and business requirements, release notes, help text, and user guides.
Participate in and facilitate user acceptance testing and collaborate with end-users to validate functionality.
Assist project director in planning, scheduling, and tracking project progress.
Participate in training strategy and create user guides for new system implementations.
Offer ongoing support and troubleshooting for application related issues.
Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-BT1Work Format Details:This position is Hybrid (partially onsite/partially remote) with the possibility of fully remote.
Fully remote is for work locations over 150 miles from campus and within an approved Harvard registered payroll state. All remote work must be completed in a registered state, which includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only) Harvard registered payroll state (https://oc.finance.harvard.edu/files/controller/files/harvard_registered_payroll_states.pdf?m=1654256856) . Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with HUIT policy (https://intranet.huit.harvard.edu/sites/hwpi.harvard.edu/files/huitintranet2/files/huit_commuting_expense_reimbursement_07-27-2023.pdf?m=1708542746) . Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events. About Us:
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT’s core values are User Focused, Collaborative, Innovative and Open.
HUIT’s core values are:
User-focused
Collaborative
Innovative
Open
IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Excellent
analytical skills and the capability to translate complex business needs into actionable specifications.
conducting interviews, focus groups, and workshops with various stakeholders.
Strong problem-solving abilities and a proactive approach to identifying and implementing solutions.
Exceptional communication and interpersonal skills, with a demonstrated ability to work effectively with both technical and non-technical stakeholders.
Ability to create clear and concise documentation, presentations, and reports.
Knowledge of Microsoft Office Suite. Proven ability to quickly assimilate to new technology and/or applications required.
Proficiency in using Agile project management and collaboration tools (e.g., Jira, Confluence).
Experience with working as a member of Agile teams i.e. Scrum, Kanban in a collaborative environment
Additional Information:Please provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department. Department:Administrative Technology ServicesPre-Employment Screening:Identity Job Function:Information Technology School/Unit:Harvard University Information Technology EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications:
Minimum of two years’ post-secondary education or relevant work experience
Certificates and Licenses:
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Working Conditions:
Work is performed in an office setting
Position Description:Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
This is a fully benefited, full-time Harvard University position that has been funded for 1 year from date of hire. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.
Reporting to the Director for Aurora Faculty Systems, the Business Systems Analyst will be responsible for bridging the gap between business needs and technology solutions. This role requires a keen understanding of business processes and the ability to translate them into functional and technical requirements for custom software development. The ideal candidate will possess strong analytical skills, experience in project management, and the capability to work collaboratively with both technical teams and business stakeholders. This role will support Administrative Technology Services led projects and initiatives serving constituents in the Faculty of Arts and Sciences with diverse teams and stakeholders.
The Business Systems Analyst is expected to work closely with the user community, fellow team members and technical partners to understand business needs and improve efficiency and effectiveness.
Principal Duties and Responsibilities:
Engage with
business stakeholders to understand their needs and gather detailed requirements and user stories for the development of a new application.
with both the technical team and business stakeholders, facilitating communication and understanding.
Conduct comprehensive analysis of existing business processes and identify opportunities for improvement through custom software solutions.
Collaborate with stakeholders to analyze existing business processes to identify inefficiencies, bottlenecks, and redundancies.
Develop detailed, end-to-end project documentation, including user stories, business process workflows, technical and business requirements, release notes, help text, and user guides.
Participate in and facilitate user acceptance testing and collaborate with end-users to validate functionality.
Assist project director in planning, scheduling, and tracking project progress.
Participate in training strategy and create user guides for new system implementations.
Offer ongoing support and troubleshooting for application related issues.
Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-BT1Work Format Details:This position is Hybrid (partially onsite/partially remote) with the possibility of fully remote.
Fully remote is for work locations over 150 miles from campus and within an approved Harvard registered payroll state. All remote work must be completed in a registered state, which includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only) Harvard registered payroll state (https://oc.finance.harvard.edu/files/controller/files/harvard_registered_payroll_states.pdf?m=1654256856) . Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with HUIT policy (https://intranet.huit.harvard.edu/sites/hwpi.harvard.edu/files/huitintranet2/files/huit_commuting_expense_reimbursement_07-27-2023.pdf?m=1708542746) . Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events. About Us:
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT’s core values are User Focused, Collaborative, Innovative and Open.
HUIT’s core values are:
User-focused
Collaborative
Innovative
Open
IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/