Engineering Manager, Experience

About Kandji Kandji is the Apple Device Management and Security Platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows. Backed by world-class investors such as General Catalyst, Tiger Global, Greycroft, B Capital Group, Okta Ventures, the Spruce House Partnership, and First Round Capital, Kandji has raised over $200M in capital to date. Trusted by industry leaders, Kandji’s rapidly growing customer base includes companies like Ramp, Notion, Netskope, Noom, Turo, Groupon, VoxMedia, and more. Recognized for its award-winning products, Kandji was recently named the 1 fastest-growing app in Okta’s 2023 Businesses at Work Report and a G2 Best Software 2023 Award Winner for Fastest Growing Products. The Opportunity: As the Technical Lead, Experience, you will oversee a net new engineering squad aligned to addressing key gaps in the customer journey that cause inefficiencies in our GTM efforts and friction in customer experiences platform wide. This squad will be responsible for improving areas such as the trial sign-up process, onboarding, first-time tenant setup, in-app billing, module expansions and much more. This high visibility squad provides a unique opportunity to iterate quickly, experiment, and identify the best solutions to improve conversion and retention across all of Kandji’s products. You will also be accountable for maintaining your engineering team’s health and continuously improving its productivity. Finally, you will be responsible for building and maintaining a world-class, inclusive culture within your team. How you'll make a difference day to day: Lead a team of talented engineers who like to ship high-quality code and tackle hard engineering problems. Create a collaborative work environment that fosters autonomy, inclusivity, innovation, learning, respect, and transparency while holding a high bar for craftsmanship. Contribute to and/or execute on the organization’s vision and standards around security, quality, observability, and clean code. Contribute well-written and well-documented code to deliver end-to-end functionality and further drive us to our goals while maintaining quality within the codebase. Share your knowledge with team members by reviewing code, collaborating on design documents, giving technical talks, formal mentorship, and JIT feedback. Collaborate closely with the Design and Product teams to ensure that your team has a well-defined roadmap. Collaborate with other engineering teams to identify and successfully evangelize opportunities to improve engineering productivity, code quality, automated testing, or other engineering best practices. Facilitate the squad’s agile meetings by taking on the scrum master role. We’d love to hear from you if you have: 7 years of experience designing, building and deploying scalable frontend and backend applications leveraging modern languages and frameworks (Python, Django, FastAPI and React preferred). 2 years of hands-on technical leadership and people management experience. Experience driving the design and implementation of large-scale initiatives for SaaS products. Experience working in high growth startup environments and comfortable balancing tactical and strategic considerations. Deep understanding of agile methodologies/mindset and experience facilitating agile ceremonies. Thrives in an environment with a high level of autonomy and responsibility. Strong communication skills with a customer focus. Quality first mindset. Exceptional verbal and written communication skills. Required to work on-site Monday, Tuesday, Wednesday, and Thursday with the flexibility to work remotely on Friday. Nice to haves, but NOT required: Experience working in a (mostly) monolithic application and helping evolve it to a service-oriented or event-driven architecture. Experience with managing a large fleet of Apple devices in an Enterprise environment (Mac admin) is a plus. Enthusiasm for all Apple devices and services. Benefits & Perks: Competitive salary. 100% individual and dependent medical dental vision coverage. 401(k) with a 4% company match. 20 days PTO. 14 paid holidays per year. 10 health and wellness days per year. Kandji Wellness Week off July 1 - July 5, 2024. Equity for full-time employees. 12 weeks of paid leave for new parents. Paid Family and Medical Leave. Modern Health - Mental Health Benefits - Individual and Dependents. Monthly utilities stipend. Free onsite fitness center. Free parking. Lunch 4 days/week. Exciting opportunities for career growth. An outstanding, inclusive culture. We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law. LI-Hybrid J-18808-Ljbffr