Senior Product Manager - Tech, Alexa Built-In Experiences

Job ID: 2844374 | Amazon.com Services LLC Are you passionate about innovation and making an immediate impact on customers' lives? Are you a data-driven, technical product leader with experience launching enterprise software? As a Senior Product Manager – Technical, you will: Assist in defining the customer journey from sign-up, sign-in and usage of Alexa on Alexa built-in devices. Assist in defining the customer experience (CX) for Alexa set up on Alexa built-in devices and discovery CX for various high-value Alexa experiences. Support in managing a portfolio of features that enables daily engagement for Alexa customers and Alexa Enterprise partners. Assist in designing strategies to deepen existing customers’ relationships with Alexa outside of Echo devices. Collaborate with OEM partners to provide them with tech requirements to include Alexa built-in voice experiences in their own product portfolio. Key job responsibilities: Assist in developing tech and product requirements, design specifications, go-to-market plans, and partner communication strategy for key product features. Support the product vision and go-to-market strategy for a new strategic business. Create buy-in for your vision across the Alexa organization and with external partners. Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results. Establish key performance indicators, drive feature adoption, and measure the health of your product and business. Assist in creating and influencing product roadmaps across a large organization. Define the video experience for Content Search and Recommendation for Alexa Built-in Smart TVs. A day in the life: As a Senior Product Manager – Technical, you will work with customers to define the product vision and business plan for a new, strategic Alexa business. You will get buy-in on your vision from customers, partners, and executives across the company. You will collaborate with design and engineering leaders to define product requirements, delightful user experiences, and a scalable architecture. You will partner with marketing, PR, and BDSA leaders to define how to take your products to market and drive broad adoption. You will partner with customers and OEM partners to provide them with APIs or device specs to build the NorthStar Alexa built-in experiences for Smart TVs, Speakers, and more device form factors. About the team: The Alexa Enterprise (AE) mission is to extend Alexa's capabilities and services to partners, accelerating Alexa's vision of creating the smartest, most capable, and trusted AI personal assistant. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers. Our team values work-life harmony and a diversity of lifestyles and family schedules. We enjoy regular No-Meeting, Work-From-Home, and Take-It-Easy days. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. BASIC QUALIFICATIONS

Bachelor's degree. Experience owning/driving roadmap strategy and definition. Experience with feature delivery and tradeoffs of a product. Experience contributing to engineering discussions around technology decisions and strategy related to a product. Experience managing technical products or online services. Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning. PREFERRED QUALIFICATIONS

Experience in using analytical tools, such as Tableau, Qlikview, QuickSight. Experience in building and driving adoption of new tools. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posted:

December 10, 2024

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