Intuit
Principal Product Manager - Expert Platform Accountant Experiences
Intuit, Mountain View, California, us, 94039
Overview
At Intuit, we are committed to powering prosperity around the globe with our innovative financial products—including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives.
We're seeking an experienced Principal Product Manager to lead the QuickBooks Live team responsible for Accountant experiences. This is a unique opportunity to shape the future of human-assisted software and how it augments AI, driving innovation and growth for our most important partners and their customers.
In this role, you will partner with cross-functional teams—including product managers, designers, engineers, service experts, and business leaders—to design, deliver, and optimize market-leading customer experiences. You will own the product vision, strategy, and execution for how Accountants interact with our full QB Live portfolio of offerings, ultimately driving customer success and operational efficiency.
What you'll bring
Experience: 8+ years in product management with a proven track record of launching and scaling innovative products, ideally in technology-driven, AI-powered service environments
Leadership: Demonstrated ability to lead cross-functional teams and drive transformational change Experience in managing high-performing, engaged product teams
Platform Mindset: Operates with a platform mindset, ensures solutions are designed and implemented in a way that can scale across the full portfolio
Customer Centricity: Passionate about understanding customer needs and translating them into actionable product strategies Track record of delivering customer-backed solutions
Operational Excellence: Strong operational acumen with the ability to implement processes that drive efficiency and scale Experience in navigating high levels of ambiguity and visibility
Communication Skills: Excellent verbal and written communication skills, with the ability to influence and inspire at all organizational levels
Technical Proficiency: Strong understanding of technical concepts, platform requirements, and the ability to work closely with engineering teams to deliver scalable solutions
Educational Background: Bachelor's degree in Business, Technology, or a related field required. MBA or advanced degree preferred
How you will lead
Product Vision and Strategy: Define, articulate, and communicate a bold and compelling product vision for QuickBooks Live's Expert experience and communications
Customer Focus: Develop deep customer empathy through immersion in customer, Expert, and Accountant research Transform insights into a roadmap of innovative solutions that address key customer pain points and drive business outcomes
Cross-functional Leadership: Foster strong cross-functional partnerships to align product strategies with broader business objectives Work closely with other QuickBooks product teams who are focused on shared experiences and VEP partners building the Expert platform
Execution Excellence: Lead the scoping, planning, and delivery of product initiatives in collaboration with internal teams Implement agile methodologies to deliver timely, high-quality product releases
Innovation and Experimentation: Cultivate a culture of learning and experimentation Leverage data analytics, customer insights, and A/B testing to inform product decisions and continuously iterate on product offerings
Team Development: Recruit, mentor, and lead a high-performing team of product managers Foster a culture of empathy, accountability, curiosity, and continuous improvement
Performance Monitoring: Establish and track key performance indicators (KPIs) to assess the efficacy of product initiatives Report on business performance and make data-driven adjustments as necessary
Stakeholder Management: Engage with key internal and external stakeholders, including service delivery partners and customer success teams, to ensure alignment and drive broad adoption of new product features
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
At Intuit, we are committed to powering prosperity around the globe with our innovative financial products—including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives.
We're seeking an experienced Principal Product Manager to lead the QuickBooks Live team responsible for Accountant experiences. This is a unique opportunity to shape the future of human-assisted software and how it augments AI, driving innovation and growth for our most important partners and their customers.
In this role, you will partner with cross-functional teams—including product managers, designers, engineers, service experts, and business leaders—to design, deliver, and optimize market-leading customer experiences. You will own the product vision, strategy, and execution for how Accountants interact with our full QB Live portfolio of offerings, ultimately driving customer success and operational efficiency.
What you'll bring
Experience: 8+ years in product management with a proven track record of launching and scaling innovative products, ideally in technology-driven, AI-powered service environments
Leadership: Demonstrated ability to lead cross-functional teams and drive transformational change Experience in managing high-performing, engaged product teams
Platform Mindset: Operates with a platform mindset, ensures solutions are designed and implemented in a way that can scale across the full portfolio
Customer Centricity: Passionate about understanding customer needs and translating them into actionable product strategies Track record of delivering customer-backed solutions
Operational Excellence: Strong operational acumen with the ability to implement processes that drive efficiency and scale Experience in navigating high levels of ambiguity and visibility
Communication Skills: Excellent verbal and written communication skills, with the ability to influence and inspire at all organizational levels
Technical Proficiency: Strong understanding of technical concepts, platform requirements, and the ability to work closely with engineering teams to deliver scalable solutions
Educational Background: Bachelor's degree in Business, Technology, or a related field required. MBA or advanced degree preferred
How you will lead
Product Vision and Strategy: Define, articulate, and communicate a bold and compelling product vision for QuickBooks Live's Expert experience and communications
Customer Focus: Develop deep customer empathy through immersion in customer, Expert, and Accountant research Transform insights into a roadmap of innovative solutions that address key customer pain points and drive business outcomes
Cross-functional Leadership: Foster strong cross-functional partnerships to align product strategies with broader business objectives Work closely with other QuickBooks product teams who are focused on shared experiences and VEP partners building the Expert platform
Execution Excellence: Lead the scoping, planning, and delivery of product initiatives in collaboration with internal teams Implement agile methodologies to deliver timely, high-quality product releases
Innovation and Experimentation: Cultivate a culture of learning and experimentation Leverage data analytics, customer insights, and A/B testing to inform product decisions and continuously iterate on product offerings
Team Development: Recruit, mentor, and lead a high-performing team of product managers Foster a culture of empathy, accountability, curiosity, and continuous improvement
Performance Monitoring: Establish and track key performance indicators (KPIs) to assess the efficacy of product initiatives Report on business performance and make data-driven adjustments as necessary
Stakeholder Management: Engage with key internal and external stakeholders, including service delivery partners and customer success teams, to ensure alignment and drive broad adoption of new product features
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.