Accenture
Health PBM Operations Senior Manager
Accenture, San Francisco, California, United States, 94199
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries.
As a Health PBM Operations Leader, your primary responsibilities may include:
Client Engagement:
Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements. Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth.
Strategic Consulting:
Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals. Provide expert guidance on compliance with pharmacy regulations and industry best practices.
Technology Solutions:
Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools. Oversee technology implementation projects, ensuring seamless integration into clients' existing operations.
Performance Improvement:
Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans. Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes.
Team Leadership:
Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance. Foster a culture of innovation, collaboration, and continuous improvement within the team.
Thought Leadership:
Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations. Share insights and best practices through thought leadership articles, webinars, and industry conferences.
Travel:
as needed, up to 80% Here’s what you need: Bachelor's degree in Business Administration, Healthcare Management, Pharmacy, or a related field. Minimum of 5 years of experience in PBM operations and consulting, with a focus on technology solutions. Bonus points if you have: Master's degree preferred. Demonstrated experience working in a client-facing environment to drive change. Experience working with or leading global teams. Exceptional problem-solving and analytical skills. Excellent communication and presentation abilities. Leadership experience, including team management and project oversight. Proficiency in technology solutions relevant to PBM operations, including claims processing systems, customer relationship management (CRM) tools, and data analytics platforms. Demonstrated experience with PBM regulations, compliance requirements, and industry best practices. What’s in it for you? You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Equal Employment Opportunity Statement: Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences.
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Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements. Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth.
Strategic Consulting:
Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals. Provide expert guidance on compliance with pharmacy regulations and industry best practices.
Technology Solutions:
Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools. Oversee technology implementation projects, ensuring seamless integration into clients' existing operations.
Performance Improvement:
Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans. Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes.
Team Leadership:
Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance. Foster a culture of innovation, collaboration, and continuous improvement within the team.
Thought Leadership:
Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations. Share insights and best practices through thought leadership articles, webinars, and industry conferences.
Travel:
as needed, up to 80% Here’s what you need: Bachelor's degree in Business Administration, Healthcare Management, Pharmacy, or a related field. Minimum of 5 years of experience in PBM operations and consulting, with a focus on technology solutions. Bonus points if you have: Master's degree preferred. Demonstrated experience working in a client-facing environment to drive change. Experience working with or leading global teams. Exceptional problem-solving and analytical skills. Excellent communication and presentation abilities. Leadership experience, including team management and project oversight. Proficiency in technology solutions relevant to PBM operations, including claims processing systems, customer relationship management (CRM) tools, and data analytics platforms. Demonstrated experience with PBM regulations, compliance requirements, and industry best practices. What’s in it for you? You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. Equal Employment Opportunity Statement: Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences.
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