HawaiiUSA Federal Credit Union
Sourcing, Procurement and Vendor Management Manager
HawaiiUSA Federal Credit Union, Houston, Texas, United States
Sourcing, Procurement and Vendor Management Manager
Friday, November 29, 2024 The Sourcing, Procurement & Vendor Management Manager plays a critical role in the vendor risk management life cycle governance at Hawaii USA. As an institution, Hawaii USA relies on many strategic vendor partners to deliver value to our members. The active risk management of those vendors is critical to providing the seamless experiences our members expect. This role manages, adapts and enforces the credit union’s policies and procedures with regard to the vendor lifecycle and corresponding risk management. The primary aspects are: Strategic Sourcing: Ensuring an optimal stack of software and vendors Procurement: Contract negotiation and management, governance, and onboarding Vendor Management: Ongoing monitoring, risk mitigation for vendor deficiencies, and offboarding ESSENTIAL DUTIES AND RESPONSIBILITIES: Strategic Sourcing
Management of the third-party vendor landscape to include: High level knowledge of large/critical vendors and functionality (to include subscribed and unsubscribed functions) Identification of consolidation opportunities for new products/services and enhancements of existing products/services Work with business units on vendor engagement including identifying suitable vendors, participating in negotiations with vendors and analyzing multiple vendors Analyzes and presents the strategic value of vendors beyond single business needs in an effort to maximize all services offered in the engagement to other business processes, operations or units.
Procurement
Maintain and manage procurement policy & procedure to be in line with the organizational needs Conduct research and make recommendations on products, services, and standards of procurement and development efforts Enforce and ensure compliance with procurement and vendor management policy & procedure for vendor purchase requisitions Determination of vendor risk, that may require enhanced vendor risk assessment and due diligence Compliance with the finance and technology review gates Establish, maintain and enforce vendor category documentation (e.g. SOC Reports, contracts, Business Continuity Plans) for onboarding Review and assist business units in negotiating contracts with or without assistance of outside counsel depending on need
Vendor Management
Responsible for adoption and optimization of the vendor management software Maintain and drive organizational adoption strategy Continually optimize workflow to balance vendor risk management with operational overhead Ownership and Administration of HawaiiUSA’s Third Party/Vendor Management Policy/Program Establish, maintain and enforce ongoing vendor category documentation (e.g. SOC Reports, contracts, Business Continuity Plans) for due diligence monitoring Orchestrate the workflow of the vendor management program and communicate with vendor owners to ensure required tasks are completed on schedule within the vendor lifecycle. Produce periodic reports with results and track deficiencies with senior level management Audit vendor profiles, contracts and agreements, and risk management profiles Produce audit reports with results and track deficiencies with senior level management Report on performance of critical vendors for the Board and the Executive Leadership Team (ELT) Work with vendor owners (business units) to establish remediation plans for non-performing vendors Escalate as necessary Use industry knowledge to work with business units to establish performance metrics Participation in regulatory exams and audits.
TECHNICAL: Business Communication – Verbal and Written Advanced level of ability to use Microsoft Office programs (i.e., Microsoft Word, Excel, Outlook, PowerPoint, Teams). EDUCATION: EXPERIENCE: 5-7 years working in a corporate financial environment associated with establishing and/or managing relationships and risks with third party vendors. Experience working with vendor contract, financial, security and operational/business continuity risks across multiple lines of business. Experience negotiating contracts with vendors, representing an institution of limited scale Familiarity with regulatory requirements and expectations of regulators Familiarity with the products and services offered by a financial institution Certified Regulatory Vendor Program Manager (CRVPM) or able to obtain within the first year of employment PROFESSIONAL QUALITIES FOR SUCCESS: Strong leadership, relationship management, interpersonal, negotiation and communication skills General understanding of third party/vendor risk management principles and practices used to design and administer an enterprise risk management program Excellent problem-solving skills and critical thinker Strong independent judgement and ability to perform objective, comprehensive analysis Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations. Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization. Ability to work independently and with discretion on assignments and projects Ability to effectively prioritize and execute multiple tasks in a high-pressure environment Ability to excel in a team-oriented environment High level of confidentiality, ethics, and sound business judgement. OTHER REQUIREMENTS: Ability to work a flexible work schedule to include before/after normal work hours, weekends and holidays Ability to work in alternate locations or remotely as required or assigned Able to travel to neighbor islands and out of state as needed BENEFITS & PAY: The expected pay range for Sourcing, Procurement & Vendor Management Manager is $75,555 - $94,500/ year. We cover 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, 401(k), Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. Make a difference one life at a time! About Us: HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs. Instructions:
Please make sure to fill out all required fields in the application process, making sure to list a minimum of 3 employers unless you have worked for less than 3 employers. For required fields that may not apply to you, enter "N/A". Please also include 3 professional references i.e. individuals who you worked with, ideally supervisors.
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Friday, November 29, 2024 The Sourcing, Procurement & Vendor Management Manager plays a critical role in the vendor risk management life cycle governance at Hawaii USA. As an institution, Hawaii USA relies on many strategic vendor partners to deliver value to our members. The active risk management of those vendors is critical to providing the seamless experiences our members expect. This role manages, adapts and enforces the credit union’s policies and procedures with regard to the vendor lifecycle and corresponding risk management. The primary aspects are: Strategic Sourcing: Ensuring an optimal stack of software and vendors Procurement: Contract negotiation and management, governance, and onboarding Vendor Management: Ongoing monitoring, risk mitigation for vendor deficiencies, and offboarding ESSENTIAL DUTIES AND RESPONSIBILITIES: Strategic Sourcing
Management of the third-party vendor landscape to include: High level knowledge of large/critical vendors and functionality (to include subscribed and unsubscribed functions) Identification of consolidation opportunities for new products/services and enhancements of existing products/services Work with business units on vendor engagement including identifying suitable vendors, participating in negotiations with vendors and analyzing multiple vendors Analyzes and presents the strategic value of vendors beyond single business needs in an effort to maximize all services offered in the engagement to other business processes, operations or units.
Procurement
Maintain and manage procurement policy & procedure to be in line with the organizational needs Conduct research and make recommendations on products, services, and standards of procurement and development efforts Enforce and ensure compliance with procurement and vendor management policy & procedure for vendor purchase requisitions Determination of vendor risk, that may require enhanced vendor risk assessment and due diligence Compliance with the finance and technology review gates Establish, maintain and enforce vendor category documentation (e.g. SOC Reports, contracts, Business Continuity Plans) for onboarding Review and assist business units in negotiating contracts with or without assistance of outside counsel depending on need
Vendor Management
Responsible for adoption and optimization of the vendor management software Maintain and drive organizational adoption strategy Continually optimize workflow to balance vendor risk management with operational overhead Ownership and Administration of HawaiiUSA’s Third Party/Vendor Management Policy/Program Establish, maintain and enforce ongoing vendor category documentation (e.g. SOC Reports, contracts, Business Continuity Plans) for due diligence monitoring Orchestrate the workflow of the vendor management program and communicate with vendor owners to ensure required tasks are completed on schedule within the vendor lifecycle. Produce periodic reports with results and track deficiencies with senior level management Audit vendor profiles, contracts and agreements, and risk management profiles Produce audit reports with results and track deficiencies with senior level management Report on performance of critical vendors for the Board and the Executive Leadership Team (ELT) Work with vendor owners (business units) to establish remediation plans for non-performing vendors Escalate as necessary Use industry knowledge to work with business units to establish performance metrics Participation in regulatory exams and audits.
TECHNICAL: Business Communication – Verbal and Written Advanced level of ability to use Microsoft Office programs (i.e., Microsoft Word, Excel, Outlook, PowerPoint, Teams). EDUCATION: EXPERIENCE: 5-7 years working in a corporate financial environment associated with establishing and/or managing relationships and risks with third party vendors. Experience working with vendor contract, financial, security and operational/business continuity risks across multiple lines of business. Experience negotiating contracts with vendors, representing an institution of limited scale Familiarity with regulatory requirements and expectations of regulators Familiarity with the products and services offered by a financial institution Certified Regulatory Vendor Program Manager (CRVPM) or able to obtain within the first year of employment PROFESSIONAL QUALITIES FOR SUCCESS: Strong leadership, relationship management, interpersonal, negotiation and communication skills General understanding of third party/vendor risk management principles and practices used to design and administer an enterprise risk management program Excellent problem-solving skills and critical thinker Strong independent judgement and ability to perform objective, comprehensive analysis Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations. Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization. Ability to work independently and with discretion on assignments and projects Ability to effectively prioritize and execute multiple tasks in a high-pressure environment Ability to excel in a team-oriented environment High level of confidentiality, ethics, and sound business judgement. OTHER REQUIREMENTS: Ability to work a flexible work schedule to include before/after normal work hours, weekends and holidays Ability to work in alternate locations or remotely as required or assigned Able to travel to neighbor islands and out of state as needed BENEFITS & PAY: The expected pay range for Sourcing, Procurement & Vendor Management Manager is $75,555 - $94,500/ year. We cover 100% of employees’ single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, 401(k), Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more. Make a difference one life at a time! About Us: HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936. We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations. We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs. Instructions:
Please make sure to fill out all required fields in the application process, making sure to list a minimum of 3 employers unless you have worked for less than 3 employers. For required fields that may not apply to you, enter "N/A". Please also include 3 professional references i.e. individuals who you worked with, ideally supervisors.
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