Tatte Bakery
Assistant General Manager - Washington, DC
Tatte Bakery, Washington, District of Columbia, us, 20022
Assistant General Manager - Washington, DC
Job Category:
Management Requisition Number:
ASSIS002271 Posted:
December 4, 2024 Employment Type:
Full-Time Location
Tatte West End 1200 New Hampshire Ave NW Washington, DC 20036, USA When you step inside a Tatte Bakery & Café, you instantly feel comfortable and inspired. It’s a space where you can be yourself, surrounded by authentic, caring, and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients, and amazing coffee. Every day, we strive to provide our guests with an exceptional experience. If you love and care about people and coffee, we want you! The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid, or closing shift dedicated to the overall guest experience. In the absence of the GM, the AGM will assume all GM responsibilities, leading and inspiring the team to exceed our guests’ expectations at every opportunity by providing exceptional service that is authentic, genuine, warm, and welcoming while upholding the execution of Tatte service and product standards. Summary of Responsibilities
Support the GM in ownership of the business and ensuring that day-to-day operations run smoothly. Model an authentic, warm guest experience and instill great service in the team. Identify individuals that embody Tatte’s cultural values and support recruiting, hiring, and training of new talent to ensure outstanding guest service. Demonstrate people performance management skills with the ability to identify talent and develop managers and hourly team members. Lead and navigate hard conversations effectively. Continuously uphold Tatte brand and visual standards. Lead team members through effective and efficient operational execution. Ensure food safety in the café. Support the GM in café-level change management activities to ensure effective communication of new product, service, and operational information. Contribute to food, labor, and controllable costs that are consistently within company guardrails. Other duties as assigned. Working Conditions / Essential Functions
Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and emergencies). Able to work ten-hour-plus shifts and stand, sit, squat, or walk for extended periods of time, walk up and down stairs, and read. Able to grasp, reach overhead, push, lift, and carry up to 50 pounds. Position Requirements
Minimum 1 year of experience working as a manager, preferably in a high-volume, full-service, and/or polished fast casual restaurant. Ability to work well under pressure in a fast-paced, ever-changing work environment. Excellent verbal and written communication skills. Highly organized with strong attention to detail. High integrity and professionalism. High School education or equivalent. Preferred Skills
Hospitality Education: B.S. in Hospitality Management and/or A.S. in Hotel and Restaurant Management. Proficient in Microsoft Office including Word, Excel, and Outlook. Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX. ServSafe, Allergen, and ChokeSaver Certifications. Our Benefits and Perks
Competitive pay (typically AGM pay ranges from $62k-$74k, depending on experience). Quarterly bonus program. Paid vacation and sick time. 401(k) (with a vesting match). Free EAP employee assistance programs. Flexible schedule with no late nights. Health, dental, and vision insurance. Internal English and Spanish classes. Free meals and drinks. Exciting potential for growth. Please note that we hire managers for the greater DC market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.
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Job Category:
Management Requisition Number:
ASSIS002271 Posted:
December 4, 2024 Employment Type:
Full-Time Location
Tatte West End 1200 New Hampshire Ave NW Washington, DC 20036, USA When you step inside a Tatte Bakery & Café, you instantly feel comfortable and inspired. It’s a space where you can be yourself, surrounded by authentic, caring, and unique Tatte family members, delicious pastries, savory dishes, fresh ingredients, and amazing coffee. Every day, we strive to provide our guests with an exceptional experience. If you love and care about people and coffee, we want you! The Assistant General Manager will work with a passionate team of Front of the House team members on an opening, mid, or closing shift dedicated to the overall guest experience. In the absence of the GM, the AGM will assume all GM responsibilities, leading and inspiring the team to exceed our guests’ expectations at every opportunity by providing exceptional service that is authentic, genuine, warm, and welcoming while upholding the execution of Tatte service and product standards. Summary of Responsibilities
Support the GM in ownership of the business and ensuring that day-to-day operations run smoothly. Model an authentic, warm guest experience and instill great service in the team. Identify individuals that embody Tatte’s cultural values and support recruiting, hiring, and training of new talent to ensure outstanding guest service. Demonstrate people performance management skills with the ability to identify talent and develop managers and hourly team members. Lead and navigate hard conversations effectively. Continuously uphold Tatte brand and visual standards. Lead team members through effective and efficient operational execution. Ensure food safety in the café. Support the GM in café-level change management activities to ensure effective communication of new product, service, and operational information. Contribute to food, labor, and controllable costs that are consistently within company guardrails. Other duties as assigned. Working Conditions / Essential Functions
Ability to work a flexible schedule based on business needs (including but not limited to, days, evenings, weekends, holidays, and emergencies). Able to work ten-hour-plus shifts and stand, sit, squat, or walk for extended periods of time, walk up and down stairs, and read. Able to grasp, reach overhead, push, lift, and carry up to 50 pounds. Position Requirements
Minimum 1 year of experience working as a manager, preferably in a high-volume, full-service, and/or polished fast casual restaurant. Ability to work well under pressure in a fast-paced, ever-changing work environment. Excellent verbal and written communication skills. Highly organized with strong attention to detail. High integrity and professionalism. High School education or equivalent. Preferred Skills
Hospitality Education: B.S. in Hospitality Management and/or A.S. in Hotel and Restaurant Management. Proficient in Microsoft Office including Word, Excel, and Outlook. Previous experience working with UltiPro, Toast - POS System, CrunchTime/TeamworX. ServSafe, Allergen, and ChokeSaver Certifications. Our Benefits and Perks
Competitive pay (typically AGM pay ranges from $62k-$74k, depending on experience). Quarterly bonus program. Paid vacation and sick time. 401(k) (with a vesting match). Free EAP employee assistance programs. Flexible schedule with no late nights. Health, dental, and vision insurance. Internal English and Spanish classes. Free meals and drinks. Exciting potential for growth. Please note that we hire managers for the greater DC market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.
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