Aimbridge Hospitality
Assistant General Manager
Aimbridge Hospitality, Los Angeles, California, United States,
Job Summary
Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week). Exempt managers must customarily and regularly direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time. Qualifications
At least 5 years progressive experience in a Rooms or F&B department at a Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Must be proficient in Windows Operating Systems. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to convey information and ideas clearly. Responsibilities
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards). Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid. Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty. Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel. Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients, and participating in sales calls with Sales Team members. Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training. Ensure recruiting, hiring, and training for Guest Services based on occupancy. Be in the public areas during peak times greeting guests and offering assistance as needed. Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. Ensure that all scheduled meetings take place on the property. Property Details
Contemporary design meets casual sophistication at this Marina del Rey, CA hotel. The newly renovated Hotel MdR - A Doubletree by Hilton Hotel boasts a prime location in Marina del Rey and is located near Abbot Kinney in Venice, Santa Monica. The hotel is just four miles from LAX Airport, making it the ideal destination for work or play. Enjoy Marina del Rey’s temperate year-round climate while dining al fresco at Barbianca Local Kitchen. This indoor/outdoor bar and restaurant overlooks the pool and serves a delightful selection of northern Italian cuisine with a Napa Valley twist. Being near ‘Silicon Beach,’ our hotel is surrounded by innovation, technology, and creativity. Companies such as Google, YouTube, Sony Pictures, and Electronic Arts are our neighbors, making Hotel MdR the ideal home base for business travelers visiting the Los Angeles area. Plan a conference, special event, or wedding at this stylish hotel for an unforgettable experience. Our 5,000 sq. ft. facility offers spaces unlike any other hotel in Marina del Rey. Highlights
Adjacent to Marina Marketplace featuring 40 shops, restaurants, and entertainment options. Easy access to Santa Monica, Downtown LA, Hollywood, Beverly Hills, and four miles from LAX. Barbianca Local Kitchen, an indoor-outdoor full-service restaurant and bar. 5,000 sq. ft. of meeting space, including a 3,000 sq. ft. ballroom. Complimentary WiFi throughout the hotel. Pet-friendly hotel. About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: Now offering
Daily Pay ! Ask your Recruiter for more details. Medical, Dental, and Vision Coverage. Short-Term and Long-Term Disability Income. Term Life and AD&D Insurance. Paid Time Off. Employee Assistance Program. 401k Retirement Plan. Compensation Min
USD $64,767.36/Yr. Compensation Mid
USD $80,959.20/Yr. Compensation Max
USD $97,151.04/Yr.
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Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week). Exempt managers must customarily and regularly direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgment more than 50 percent of the time. Qualifications
At least 5 years progressive experience in a Rooms or F&B department at a Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel. Previous supervisory experience required. Must be proficient in Windows Operating Systems. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to convey information and ideas clearly. Responsibilities
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality's dress code and wearing a nametag when working (per brand standards). Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid. Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty. Use competencies from Aimbridge & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel. Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients, and participating in sales calls with Sales Team members. Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development. Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head. Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager. Participate in required M.O.D. coverage as scheduled. Ensure that training in service standards is taking place in each department using the steps to effective training. Ensure recruiting, hiring, and training for Guest Services based on occupancy. Be in the public areas during peak times greeting guests and offering assistance as needed. Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. Ensure that all scheduled meetings take place on the property. Property Details
Contemporary design meets casual sophistication at this Marina del Rey, CA hotel. The newly renovated Hotel MdR - A Doubletree by Hilton Hotel boasts a prime location in Marina del Rey and is located near Abbot Kinney in Venice, Santa Monica. The hotel is just four miles from LAX Airport, making it the ideal destination for work or play. Enjoy Marina del Rey’s temperate year-round climate while dining al fresco at Barbianca Local Kitchen. This indoor/outdoor bar and restaurant overlooks the pool and serves a delightful selection of northern Italian cuisine with a Napa Valley twist. Being near ‘Silicon Beach,’ our hotel is surrounded by innovation, technology, and creativity. Companies such as Google, YouTube, Sony Pictures, and Electronic Arts are our neighbors, making Hotel MdR the ideal home base for business travelers visiting the Los Angeles area. Plan a conference, special event, or wedding at this stylish hotel for an unforgettable experience. Our 5,000 sq. ft. facility offers spaces unlike any other hotel in Marina del Rey. Highlights
Adjacent to Marina Marketplace featuring 40 shops, restaurants, and entertainment options. Easy access to Santa Monica, Downtown LA, Hollywood, Beverly Hills, and four miles from LAX. Barbianca Local Kitchen, an indoor-outdoor full-service restaurant and bar. 5,000 sq. ft. of meeting space, including a 3,000 sq. ft. ballroom. Complimentary WiFi throughout the hotel. Pet-friendly hotel. About Evolution Hospitality
As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: Now offering
Daily Pay ! Ask your Recruiter for more details. Medical, Dental, and Vision Coverage. Short-Term and Long-Term Disability Income. Term Life and AD&D Insurance. Paid Time Off. Employee Assistance Program. 401k Retirement Plan. Compensation Min
USD $64,767.36/Yr. Compensation Mid
USD $80,959.20/Yr. Compensation Max
USD $97,151.04/Yr.
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