General Manager

Benefits: Bonus based on performance Company parties Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Relocation bonus Training & development Tuition assistance Vision insurance Wellness resources We are seeking a highly motivated and sales driven leader to enter our Octagon in the role as General Manager. This is a great position for someone who loves sales and is passionate about helping our members achieve their health and wellness goals. This role involves working at a designated club to improve sales, overall processes and provide an experience our team members & members will cherish. Candidates must have great people skills, willingness to learn and a strong desire to help others achieve their goals. An ideal candidate must demonstrate a drive for success, passion for fitness, and a history of commitment, delivering results and motivating others. GENERAL SUMMARY: The General Manager (GM) has overall responsibility for effectively managing all membership, fitness, and operational functions within the gym to achieve financial success and provide the best member and team member experience. The GM recruits, hires, trains and develops a diverse, high performance team that delivers on UFC Gym goals and reflects its values. ESSENTIAL DUTIES & RESPONSIBILITIES Staffing & Development Recruit, interview, & hire department managers, supervisors, and front line team members, reflecting the diversity and culture(s) of the community. Provide consistent accountability for direct reports and dotted line reports through training, coaching, conducting planning sessions, and performance reviews. Provide input on final approval on the hiring, dismissal, discipline of all gym employees. Provide ongoing team member training & development in order to engage and retain team members. Provide developmental coaching and guidance for long-term career growth opportunities to all direct reports. Conduct regular team member meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals. Provide positive working conditions for team members and appropriate leadership, supervision, support, and feedback. Maintain a fully engaged and high performing team that aligns with company values and goals. Sales Execution on Key Metrics & Drivers, thus Results A high percentage of the GM’s time will be on ensuring Membership execution on lead, appointment setting, and guest goals in order to hit financial targets set forth by the company. Accountability & Performance Management is an integral component of GM leadership in order to execute on monthly sales metrics and drivers. Personal Production is a key component of the GM’s responsibility in order to ensure that the membership department hits their monthly targets in New Member Sales, Electronic Funds Transfer, and Point of Sale Private Coaching goals. Planning Participate and provide gym specific input into the development of the gym financial, expense, and operating plan. Develop monthly membership, fitness, and operation plans to deliver financial and retention goals. Establish priorities and goals, including revenue goals and labor targets for the gym. Identify and plan execution of improvement in the gym. Provide input and report monthly results. Experience/Team Member Experience (General Management) Establish a fun, safe, healthy, and community-focused gym culture that delivers high member satisfaction and achieves maximum profitability with the support of department heads. Be a role model for member service behavior by walking through the gym and collecting member feedback to identify training and development opportunities for team members. Resolve elevated gym member concerns; conduct on-the-spot coaching to prevent them from reoccurring. Monitor gym appearance and ensure problems are resolved in a timely manner. Perform regular reviews, edits and overtime approval in the Company’s Time & Labor system with assistance from department heads. Ensure company policies, procedures, programs and promotions are efficiently executed. Ensure the safety of employees, members and gym property. REQUIRED QUALIFICATIONS Knowledge, skills & abilities Experience managing reports, budgeting, revenue, payroll, and/or demonstrated math analytical/ratio skills knowledge of the fitness industry. Strong organizational skills and customer service orientation with proven results. Experience with basic computer skills like Microsoft Word, Microsoft Excel, Google Documents, and PowerPoint. Strong and proven leadership, communication, time management, and analytical abilities and skills. Minimum certifications/educational level High School Diploma or GED required, Bachelor’s Degree preferred. Minimum experience 2-3 years of progressive management experience supervising 3-10 employees. 3-5 years of sales or related experience. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.

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