AVP of Mortgage Sales- Call Center Management Exp required

Job Title: Assistant Vice President (AVP), Mortgage Sales Location: On-Site, Near Downtown Fort Worth, TX Position Type: Full-time Position Overview: We are seeking an experienced AVP, Mortgage Sales to oversee all aspects of mortgage originations, pipeline management, and team performance. This role will be responsible for driving sales growth, optimizing financial performance, and ensuring high levels of accountability and compliance within the mortgage lending department. The AVP, Mortgage Sales will introduce industry best practices, guide the Mortgage Loan Originators (MLOs), and scale the department in alignment with market conditions and the company's business model. The ideal candidate will have a strong background in real estate lending, team management, and sales strategy, with the ability to grow a high-performing mortgage sales team and meet revenue targets. Key Responsibilities: Sales and Pipeline Management: Lead and manage the mortgage origination team to meet sales goals, ensure timely processing, and optimize the sales pipeline. Establish performance metrics and hold MLOs accountable to department goals. Team Leadership and Development: Manage, coach, and motivate a team of MLOs specializing in a range of loan products, including home mortgages, home equity loans, home improvement loans, and other real estate loans. Provide regular training, feedback, and career development opportunities. Compliance and Quality Assurance: Ensure MLOs follow all applicable loan guidelines, provide proper documentation, and maintain compliance with federal and state regulations. Ensure that all loan files are properly documented and meet compliance requirements. Loan Origination Support: Originate loans as needed and assist MLOs with loan disclosures, program questions, rate inquiries, and resolving any concerns. Handle all loan types, including conventional (Fannie Mae, Freddie Mac, Ginnie Mae), home equity, HELOCs, internal refinances, and other real estate products. Relationship Management: Build and maintain strong relationships with realtors, brokers, and other external partners to drive business growth. Align with the outside MLO strategy and expand market reach through effective relationship management. Growth Strategy Development: Develop and implement a comprehensive, sustainable growth strategy for the mortgage sales department. Identify new market opportunities and refine plans to increase market penetration. Training and Licensing Compliance: Ensure that all team members meet the required Nationwide Multistate Licensing System & Registry (NMLS) training requirements and maintain proper licensing. Operational Oversight: Develop and maintain standard operating procedures for all aspects of the mortgage sales process to ensure smooth operations and consistency across the department. Budgeting and Financial Management: Manage departmental expenses, including budgeting, forecasting, expense analysis, and cost control to ensure financial efficiency and profitability within the mortgage division. Recruitment and Staffing: Lead ongoing recruiting efforts to ensure the department is adequately staffed with qualified MLOs. Manage the hiring process, onboarding, and retention strategies to build a strong sales team. Cross-Department Communication: Ensure effective communication between MLOs, operations, vendors, and members to ensure seamless loan processing and high performance. Regulatory Compliance: Oversee compliance with all federal and state regulations, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), NCUA Privacy Regulations, and others that pertain to mortgage lending. Required Qualifications: Experience: Minimum of 10 years in the real estate lending industry, with at least 8 years in originating conventional mortgage loans (FNMA, FHLMC, GNMA) and developing a scalable outside MLO growth strategy. Current NMLS Number: Must possess a valid NMLS number. Expertise in Lending Products: Proficient knowledge of mortgage products, including Fannie Mae, Freddie Mac, Ginnie Mae (FHA and VA), reverse mortgages, home equity loans, HELOCs, home improvement loans, and other consumer real estate loans. Financial and Analytical Skills: Ability to calculate debt ratios, loan-to-value ratios, evaluate credit reports, appraisals, sales contracts, and related documentation. Strong understanding of escrow analysis and PMI. Leadership Skills: Proven ability to lead and develop a team of mortgage loan originators. Strong decision-making, organizational, and communication skills. Regulatory Knowledge: In-depth knowledge of federal and state lending regulations, including RESPA, TILA, ECOA, Reg B, Reg Z, and other applicable regulations. Technology Proficiency: Advanced knowledge of Microsoft Office, mortgage origination systems (e.g., Encompass, Blend), and lending platforms. Communication Skills: Excellent verbal and written communication skills. Ability to build relationships with internal teams, realtors, brokers, and other stakeholders. Education: Bachelor's degree or equivalent work experience. Preferred Qualifications: Advanced Certifications: Additional certifications in mortgage lending or financial services are a plus. Experience in Budgeting and Financial Planning: Proven ability to manage budgets, forecast revenues, and analyze expenses to improve financial efficiency. Salary: $120-125k plus bonus (up to 20% of annual- performance based)Thank you for your interest! If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters. Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.