Salesforce DocuSign Architect

Key Responsibilities: Salesforce & DocuSign Integration Strategy Design and implement robust Salesforce-DocuSign integration strategies that meet the organization's business needs. Evaluate and refine integration points to maximize efficiency, reduce manual processes, and ensure seamless user experiences. Architecture & Solution Design Develop and maintain technical architecture for Salesforce and DocuSign integrations, including data flow, security, and compliance frameworks. Architect solutions that ensure data integrity, maintain scalability, and adhere to industry best practices and standards. Technical Implementation Lead the configuration, customization, and deployment of Salesforce and DocuSign solutions. Coordinate with Salesforce developers and admins to ensure seamless integration with DocuSign and other third-party applications. Compliance & Security Ensure compliance with relevant regulatory standards (e.g., GDPR, HIPAA) across document workflows. Implement and monitor security best practices to protect sensitive customer and organizational data. Collaboration & Communication Work closely with business analysts, project managers, and stakeholders to understand and fulfill requirements. Communicate architectural designs and project timelines with team members and executive stakeholders. Documentation & Training Create and maintain comprehensive documentation of integrations, workflows, and configurations. Provide training and support to end-users and internal teams to maximize solution adoption and usage. Troubleshooting & Optimization Identify and resolve technical issues within Salesforce and DocuSign environments. Continuously evaluate and optimize solutions to improve performance, functionality, and efficiency. Required Skills & Qualifications: Experience 5 years of experience with Salesforce architecture and solution design. 3 years of hands-on experience with DocuSign or other e-signature solutions. Proven experience in designing and implementing Salesforce-DocuSign integrations. Technical Skills Strong knowledge of Salesforce platform capabilities, including Lightning, Apex, Visualforce, and REST/SOAP APIs. Proficiency with DocuSign APIs, configuration, and best practices. Knowledge of data architecture and data management principles, including secure document management. Soft Skills Excellent communication skills, with the ability to convey technical information to non-technical stakeholders. Strong analytical and problem-solving skills, with attention to detail. Ability to work effectively within cross-functional teams. Preferred Qualifications: Salesforce certifications (Salesforce Certified Application Architect or System Architect) DocuSign certifications (DocuSign Administrator or DocuSign for Salesforce Specialist)