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Marriott

General Manager

Marriott, Hinesville, Georgia, United States, 31313


Location

Fairfield Inn & Suites Hinesville Fort Stewart, 1494 East Oglethorpe, Hinesville, Georgia, United States, 31313 Schedule

Full Time Located Remotely?

N Position Type

Management Additional Information:

This hotel is owned and operated by an independent franchisee, Sai Hospitality Management Company, LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. Job Title:

General Manager Department:

Operations Supervisor Title:

Corporate Management and Ownership Job Description:

Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring that guest satisfaction and product quality standards are met. Manage all areas of the hotel in accordance with brand standards, to achieve a friendly atmosphere of superior guest service and product quality. Provide a professional image at all times through appearance and dress. Provide exemplary performance standards for staff to follow. Lead by example, perform other duties as required by company/brand. Essential Job Functions: Guest Relations: Be readily available/approachable for all guests. Ensure that departments achieve or exceed guest’s service expectations. Offer proactive and professional solutions when dealing with guest concerns. Extend professionalism and courtesy to guests at all times. Become involved in appropriate community and/or government affairs. Provide exceptional customer service to all guests. Human Resources: Conduct performance evaluations for all employees, including department heads and supervisors. Maintain proper and confidential associate files. Reduce the number of accidents and minimize workers compensation claims. Sales and Marketing: Implement hotel participation in corporate national sales and marketing programs. Monitor group block and direct bill processes. Operations: Perform hands-on duties as needed to deliver proper guest services. Ensure accident prevention programs are taught and maintained. Administrative: Ensure property hiring practices comply with I-9, ADA and EEO requirements. Maintain current licenses and permits as prescribed by local, state, and federal agencies. Additional Responsibilities: Current and valid driver’s license is required. Overnight travel may be required as necessary. Professional behavior and appearance is necessary and required daily. Immediate response to and/or report of any suspicious activities is necessary and required. Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by associate/team member to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions. This company is an equal opportunity employer.

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