VP/Deposit Operations

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a leader in our Deposit Operations department, you will be responsible for managing the staff and activities of the Account Services Teams with an emphasis on operational activities. These teams include Fraud Support, Payments and Reconciliation, Imaging, and Quality Review. You will also ensure that nightly processing is complete, participate in product launches and service enhancements, and serve as a key team member for acquisitions. This is an important leadership position related to risk management within the deposit operations space.

Skills & Attributes Needed

To be successful in your banking career, the following skills and attributes are needed:

• Support, communicate, and provide input to organization and department vision and goals.
• Champion a talented and diverse workforce, reward and recognize performance.
• Demonstrate a positive and approachable demeanor with internal & external customers.
• Display composure, with the ability to adapt to changing business needs.
• Expert knowledge of Deposit Operations, proficient technical skills and expert product & services knowledge.
• Ability to make critical decisions regarding customer transactions, potential fraud, or other immediate needs.
• Knowledge of applicable banking and/or regulatory policies and procedures, including a basic understanding of the operations of other departments and branches.

Qualifications

Ideal candidates will possess the following qualifications:

• Highest level of confidentiality and discretion of customer and bank information.
• Proficient in various computer software including MS Excel, Word, and Teams and all functional-related software and solutions.
• Minimum of 7 years of bank operations experience or equivalent combination of education and experience is required.
• Minimum of 3 years of experience leading people.
• Bachelors degree in business, accounting, finance, or related field.
• ACH Certification, Faster Payments Certification and Certified Check Professional preferred.

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package including, but not limited to:

• Health, Dental, and Vision Insurance
• Health Savings Account with Employer Contributions
• Short- and Long-Term Disability
• Employer Paid Life and AD&D Insurance
• Voluntary Life, Flexible Spending Accounts, Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
• 401(k) with Employer Match & Profit Sharing
• Paid Time Off
• Flexible scheduling & telecommuting options
• Education Assistance Program
• Product & Service Discounts & more!