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DocuSign

Lead Software Engineer

DocuSign, Seattle, Washington, us, 98127


Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. What you'll do Docusign is looking for a Lead Software Engineer to join the Connect team. Connect is Docusign's webhook infrastructure team. This team supports a Tier 0 service (Docusign Connect) that is responsible for enabling internal and external customers to get notifications on events for any Docusign product. Many customers rely on this to power their downstream systems like vaulting and storage of agreements, reporting, or triggering workflows specific to their organization's needs. Connect processes tens of billions of events with a p99 end-to-end latency of less than 1s. As a Lead Software Engineer on the Connect team, you are responsible for designing, building and maintaining key features that are integral to our customers and business. You are a hands-on technical expert who will guide and contribute to our development and operations teams to improve the creation of infrastructure solutions that scale with our rapid growth. You enjoy working in a fast-paced agile environment, care about the team’s decisions, and are focused on quality-driven development. We are seeking an engineer who is experienced in building distributed cloud applications. You will have the opportunity to work on a complex ecosystem in the cloud with a focus on scale and availability. You will be responsible for developing software solutions using object-oriented methodologies, design patterns, and building scalable, highly available systems. This position is an individual contributor role reporting to the Manager, Engineering. Responsibilities Write high quality code in C# .Net and other object-oriented languages that is easy to maintain and test Participate in an agile environment using Scrum software development practices, automated unit testing, continuous integration, code reviews, version control systems and automated build processes Research new features and technologies Raise issues proactively that might impact delivery commitments Fix production issues and maintain the code as needed Think about how to solve problems in scale and build fault tolerant systems Articulate clear Software Engineering strategies, plans, goals and objectives across multiple Engineering domains, projects and teams, including cross-functional partners Lead troubleshooting and remediation quickly during high severity incidents Be responsible for sharing and adoption of best practices for performance and availability for one or more functional area Contribute to and drive a culture of building scalable and highly available systems Identify, propose, and implement process improvements to continuously increase the teams productivity and efficiency Stay current with the latest development best practices and share your findings with the team Work as part of a cross-site development team to drive design, implementation, testing and release of products What you bring Basic BA/BS degree or equivalent work experience 12+ years of overall software product development or Cloud/SaaS/Enterprise software engineering experience 12+ years’ experience in C#, Java, C++, or other object-oriented programming languages 10+ years of experience with engineering best practices to include analyzing, designing, developing, deploying, and supporting software solutions, and/or infrastructure implementations/upgrades 4+ years in leadership, communication, and interpersonal skills, with the ability to collaborate with individuals at all levels of the organization Experience with Cloud Computing (public, private, and hybrid) Experience with the entire software development lifecycle, including version control (git), build process, testing, and code release Experience developing software solutions using object-oriented methodologies and design patterns Experience with SQL Agile and Test-driven development methodologies Preferred Knowledge and experience in high scale, highly available (99.99+) systems Hands-on, professional experience with building RESTful web-services Excellent problem-solving skills Experience with cloud platforms Curiosity and ability to learn new technologies and tool sets Experience with Microsoft technology stack (.NET, C#, SQL Server, NOSQL databases, etc.) Passion for writing high-performance, reusable code for components that will be used across our product

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