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Upwork

Technical Program Manager

Upwork, San Francisco, California, United States, 94199


Job Description We are seeking a Technical Program Manager (TPM) who goes beyond administrative tasks to actively drive project outcomes in partnership with Product and Engineering teams. This role requires a strong focus on risk management, stakeholder alignment, and tactical delivery across multiple workstreams. Key Responsibilities: Project Delivery - Successfully execute and deliver high-impact projects in collaboration with cross-functional teams. - Maintain continuous updates in a centralized project tracking system, ensuring clear visibility into project status, risks, and dependencies. - Gather and implement detailed data collection strategies and plans to support job listing tagging and matching criteria development. - Lead Phase I of a critical, time-sensitive initiative, followed by continued iteration and expansion in Phase II. Strategic Partnership - Collaborate directly with Product and Engineering teams to align on project goals, scope, and deliverables. - Proactively identify project risks and dependencies, working with stakeholders to mitigate issues before they impact timelines. - Manage initiatives like taxonomy projects focused on a US-centric model, ensuring timely and successful execution. Project Management & Execution - Oversee multiple high-touch projects, ensuring timely delivery and proactive updates to leadership. - Maintain a centralized project view using tools like Google Sheets and Jira, focusing on Epic-level tasks, dependencies, and team alignment. - Drive technical implementation of projects, including data collection strategies, API integrations, and data extraction processes. Stakeholder Management - Partner with senior leaders to gather input and support informed decision-making. - Facilitate effective communication across teams to ensure alignment on goals and architectural decisions. - Maintain a curious and proactive mindset, continuously questioning the "why" behind decisions and seeking creative solutions. Technical Acumen - Demonstrate a strong understanding of architectural decisions and data flows (no coding experience required). - Collaborate with engineering teams to ensure alignment on technical implementation, data collection requirements, and job listing data integration. - Support the creation of robust and efficient data extraction methodologies. Qualifications: Qualifications Required Skills - Proven experience in managing technical programs and delivering results across multiple workstreams. - Expertise in project tracking tools such as Jira and Google Sheets. - Strong focus on risk management, problem-solving, and stakeholder engagement. - Ability to understand technical architectures and data flows, with a collaborative approach to technical implementation. - Strong analytical skills and a proactive, solution-oriented mindset. This is a contract role within an enterprise environment, requiring candidates to work effectively in remote settings and across time zones.

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