Director of Sales

The Chicago Marriott Suites Deerfield is seeking an experienced and energetic individual to fill the position of Director of Sales to lead a very high performing team which dominates all segments and markets. The ideal candidate will develop, implement, and monitor the hotel's communication objectives, advertising, and public relations. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Tuition reimbursement What will you be doing? The Director of Sales & Marketing will develop, implement, and maximize the business plan with effective strategies through direct sales, digital marketing, and revenue management. This person will ensure effective internal and external communications with clients, potential customers, associates, and ownership. The DOSM will direct the solicitation efforts of the sales and catering team while overseeing rate, date, and space commitments for group, banquet, and catering customers. The DOSM is also responsible for maximizing total and ancillary revenue. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Ensure training programs are conducted regularly, and Crescent standards of performance are met. Give guidance and counsel staff toward improvement. Ensure the sales and catering team is proficient in working with brand channels, Cvent, wedding websites, and more. Compile and/or direct the preparation of reports pertaining to the operation of the hotel, including the annual budget and business plan, monthly forecast, pace reports, action plans, production reports, and weekly summaries. Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies. Make reasonable recommendations to improve potential from various markets. Participate in local organizations to develop business such as Chamber and CVB. Develop and conduct persuasive verbal sales presentations to prospective clients, ownership, and associates. Internally promote Crescent programs. Prospect, entertain, and meet in person and virtually with customers and clients, some of which will require travel. Communicate both verbally and in writing to provide clear direction to the staff. Work with the digital and revenue team on promotions through third-party channels. Initiate preparation of computerized annual budget and business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions. Organize and/or attend scheduled sales department and related executive team meetings. Participate in associate recognition and key community activities. Perform any other job-related duties as assigned. What is required: 3-5 years of experience as a Director of Sales in a hotel is a must. Marriott Brand Experience and local market experience are a plus. Excellent leadership, communication, interpersonal, sales, and closing skills. At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. Qualifications Behaviors Preferred Team Player : Works well as a member of a group Leader : Inspires teammates to follow them Enthusiastic : Shows intense and eager enjoyment and interest Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Motivations Preferred Peer Recognition : Inspired to perform well by the praise of coworkers Growth Opportunities : Inspired to perform well by the chance to take on more responsibility Goal Completion : Inspired to perform well by the completion of tasks Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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