HEI Hospitality, LLC
General Manager
HEI Hospitality, LLC, Rockville, Maryland, us, 20849
About Us
Achieve harmony between work and life at EVEN Hotel Rockville-Washington D.C. Area. Located mere steps from the Twinbrook Metro Station, our hotel offers seamless access to Washington D.C., Baltimore, Gaithersburg, and Glenmont. Join our vibrant team and enjoy a host of benefits, including complimentary on-site parking, ample paid time off, and flexible holiday programs. Take advantage of exclusive access to IHG’s discounted hotel room program, extending across thousands of locations worldwide. At HEI, we are dedicated to building a diverse and inclusive workplace. We encourage all candidates to apply, even if they do not meet every requirement. Overview
We are looking for a first-time hotel General Manager with strong sales experience. Are you a growth-minded, motivated Senior Sales Manager looking for your next role as General Manager? Our team is growing, and we would love to hear from you! We will provide the necessary General Manager training. The General Manager will lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset and help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. Salary range: $91,699.00 - $122,261.00 annually. Responsibilities
Create and maintain a customer-driven hotel with a vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Tour and visually inspect the property daily. Monitor property condition, cleanliness, cost control, and quality of product and service throughout the hotel. Travel to attend corporate meetings, sales trips, and serve on committees such as Research, Development, and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of the management team. Participate in community affairs and maintain a positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote the hotel. Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs, involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool. Guide other members of the Executive Committee, Management, and staff to make sound business decisions. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications
Strong sales experience with a proven track record of exceeding your goals. Great networking skills and understanding of the local market. Experience managing Managers and monitoring goals. Ability to maintain strong relationships with current and past clients. Motivated Team Player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences. Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'You Decide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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Achieve harmony between work and life at EVEN Hotel Rockville-Washington D.C. Area. Located mere steps from the Twinbrook Metro Station, our hotel offers seamless access to Washington D.C., Baltimore, Gaithersburg, and Glenmont. Join our vibrant team and enjoy a host of benefits, including complimentary on-site parking, ample paid time off, and flexible holiday programs. Take advantage of exclusive access to IHG’s discounted hotel room program, extending across thousands of locations worldwide. At HEI, we are dedicated to building a diverse and inclusive workplace. We encourage all candidates to apply, even if they do not meet every requirement. Overview
We are looking for a first-time hotel General Manager with strong sales experience. Are you a growth-minded, motivated Senior Sales Manager looking for your next role as General Manager? Our team is growing, and we would love to hear from you! We will provide the necessary General Manager training. The General Manager will lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset and help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. Salary range: $91,699.00 - $122,261.00 annually. Responsibilities
Create and maintain a customer-driven hotel with a vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service. Tour and visually inspect the property daily. Monitor property condition, cleanliness, cost control, and quality of product and service throughout the hotel. Travel to attend corporate meetings, sales trips, and serve on committees such as Research, Development, and Standards committee. Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of the management team. Participate in community affairs and maintain a positive public image for the property and HEI Hotels and Resorts. Meet with potential and current clients to promote the hotel. Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs, involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool. Guide other members of the Executive Committee, Management, and staff to make sound business decisions. Create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications
Strong sales experience with a proven track record of exceeding your goals. Great networking skills and understanding of the local market. Experience managing Managers and monitoring goals. Ability to maintain strong relationships with current and past clients. Motivated Team Player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences. Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'You Decide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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