Live Nation Entertainment
LN Concerts, General Manager
Live Nation Entertainment, Saint Paul, Minnesota, United States
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit
www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization. We want everyone to feel like they belong and can thrive in our community. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. THE JOB We are seeking a General Manager to oversee business operations at a Live Nation venue in the Minneapolis area ensuring that the venue and all related matters operate within the scope of Live Nation standards, policies and procedures. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on! WHAT THIS ROLE WILL DO Establish and maintain high standards of customer service for staff, customers and vendors Identify and maximize revenue drivers while optimizing the overall guest and artist experience Possess excellent working knowledge and oversight of Health & Safety and Security plans and protocols Oversee recruiting, training, scheduling, and motivation of a highly skilled and functioning team of full and part-time staff Manage team to high standard through clear communication of goals and expectations Create and maintain a positive venue culture with employees, guests, and visiting artists With executive team, develop and implement best practices for traffic and parking operations Collaborate with all departments and divisions including Marketing, Premium Seat Sales, Food and Beverage, Ancillary Sales, Security, and Sponsorship teams to create innovative offerings that drive incremental revenue growth, fan and partner engagement, safety, and profitability Manage relationship with state and municipal governments Create and maintain positive interactions and partnerships with landlord/partner, local business and homeowner organizations Oversee food and beverage and merchandise performance and strategies Day to day management of all venue vendors/subcontractors Work with legal department on contracts and insurance requirements for all outside contractors and vendors Promote and establish ticketed venue rental events and work with team on budgeting and operations of Special Events Work closely with Live Nation promoters and Venue Nation Operations management and provide direction on standards and compliance to venue team Coordinate and facilitate event set-up with Operations Manager and team Oversee implementation of Live Nation policies and procedures, including those related to security, system of authority, and accounting Perform and execute timely financial Flash Reports after events. Understand and perform event settlement functions Create and update event and venue budget forecasts, including operational and production expenses and ancillary revenue streams. Implement and comply with the company’s audit procedures Ensure that employee performance is monitored and reviewed Manage employee attendance records This position typically supervises many exempt and non-exempt positions Ensures advance contact for each show with tour/event production managers Performs or confirms advance contact with tour/event security directors Available to work nights, weekends, and holidays. On site for events prior to load in and until load out Any other reasonable duties as assigned by the executive management WHAT THIS PERSON WILL BRING Minimum 5 years experience as a general manager or operations manager in a hospitality related business Ability to perform all job duties and responsibilities Requires excellent communication skills, both verbally and written Must have expertise in profitability analysis and budgeting Exhibits strong problem-solving skills in long term and immediate situations EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. We also afford equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations as necessary. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization. We want everyone to feel like they belong and can thrive in our community. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. THE JOB We are seeking a General Manager to oversee business operations at a Live Nation venue in the Minneapolis area ensuring that the venue and all related matters operate within the scope of Live Nation standards, policies and procedures. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. If this sounds like you then please read on! WHAT THIS ROLE WILL DO Establish and maintain high standards of customer service for staff, customers and vendors Identify and maximize revenue drivers while optimizing the overall guest and artist experience Possess excellent working knowledge and oversight of Health & Safety and Security plans and protocols Oversee recruiting, training, scheduling, and motivation of a highly skilled and functioning team of full and part-time staff Manage team to high standard through clear communication of goals and expectations Create and maintain a positive venue culture with employees, guests, and visiting artists With executive team, develop and implement best practices for traffic and parking operations Collaborate with all departments and divisions including Marketing, Premium Seat Sales, Food and Beverage, Ancillary Sales, Security, and Sponsorship teams to create innovative offerings that drive incremental revenue growth, fan and partner engagement, safety, and profitability Manage relationship with state and municipal governments Create and maintain positive interactions and partnerships with landlord/partner, local business and homeowner organizations Oversee food and beverage and merchandise performance and strategies Day to day management of all venue vendors/subcontractors Work with legal department on contracts and insurance requirements for all outside contractors and vendors Promote and establish ticketed venue rental events and work with team on budgeting and operations of Special Events Work closely with Live Nation promoters and Venue Nation Operations management and provide direction on standards and compliance to venue team Coordinate and facilitate event set-up with Operations Manager and team Oversee implementation of Live Nation policies and procedures, including those related to security, system of authority, and accounting Perform and execute timely financial Flash Reports after events. Understand and perform event settlement functions Create and update event and venue budget forecasts, including operational and production expenses and ancillary revenue streams. Implement and comply with the company’s audit procedures Ensure that employee performance is monitored and reviewed Manage employee attendance records This position typically supervises many exempt and non-exempt positions Ensures advance contact for each show with tour/event production managers Performs or confirms advance contact with tour/event security directors Available to work nights, weekends, and holidays. On site for events prior to load in and until load out Any other reasonable duties as assigned by the executive management WHAT THIS PERSON WILL BRING Minimum 5 years experience as a general manager or operations manager in a hospitality related business Ability to perform all job duties and responsibilities Requires excellent communication skills, both verbally and written Must have expertise in profitability analysis and budgeting Exhibits strong problem-solving skills in long term and immediate situations EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. We also afford equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations as necessary. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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