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The California State University

Coordinator, New Student and Family Programs (Student Services Professional II)

The California State University, San Diego, California, United States, 92189


Coordinator, New Student and Family Programs (Student Services Professional II)

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Job no:

544465 Work type:

Staff Location:

San Diego Categories:

Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Position Summary San Diego State University is seeking a dynamic and dedicated individual to join our team as the Coordinator for New Student and Family Programs. Under the guidance of the Assistant Dean of Students for Orientation, Transition, and Family Programs, this role is vital in creating a welcoming and engaging environment for new students and their families, integrating them into the vibrant SDSU community. The coordinator will be responsible for planning, organizing, and executing a variety of programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, and more. In addition, this role supports the Coordinated Care Advising model on our campus by serving as a Coordinated Care Advisor for part of their role. Key Responsibilities: Program Development and Execution:

Plan and coordinate programs for new students and their families, fostering their integration into the SDSU community. Event Management:

Oversee the organization and execution of orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings, and additional programs as assigned. Coordinated Care Advising:

Serve as a Coordinated Care Advisor to first and second years to support their holistic development and success. Community Engagement:

Act as a liaison between students, parents, families, faculty, staff, potential donors, and other community members, ensuring effective communication and engagement. Innovative Initiatives:

Assist in developing new programs and initiatives that enhance the student and family experience at SDSU. Administrative Support:

Provide support in various campus-wide programs, demonstrating excellent organizational and communication skills. Qualifications: Proven ability to communicate effectively with students, parents, families, faculty, staff, and community members. Excellent written and oral communication skills, including public speaking. Proficiency in desktop publishing and word processing. Strong organizational skills, creativity, and a collaborative spirit. Ability to work evenings and weekends as required. Attributes for Success: Organized and Detail-Oriented:

Manage multiple responsibilities with precision and care. Innovative and Enthusiastic:

Bring fresh ideas and energy to every project. Collaborative and Student-Oriented:

Work well with others and prioritize the needs of students and their families. Motivated and Creative:

Approach challenges with a positive and resourceful mindset. Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. Position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Ability to work late hours, evenings and weekends. Education and Experience Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Key Qualifications Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models. Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations. Proven commitment to ethical and appropriate use of resources. A high degree of initiative, judgment and resourcefulness in carrying out assigned areas of responsibilities. Strong commitment to working as part of a team. Ability to work late hours, evenings and weekends. Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting. Bilingual - ability to speak Spanish fluently is preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,841 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. SDSU is a smoke-free campus. For more information, please click here. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on

January 6, 2025. To receive full consideration, apply by January 5, 2025 . The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu.

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