Central Ohio Transit Authority
Claims Coordinator
Central Ohio Transit Authority, Columbus, Ohio, United States, 43224
Join the organization that received Outstanding Public Transportation System Achievement Award from the American Public Transit Association in 2018 & 2020!
Central Ohio Transit Authority (COTA) is central Ohio's public transportation provider, providing nearly 19 million passenger trips per year servicing Franklin County and parts of Delaware, Fairfield, Licking and Union counties. Guided by our 2019-2024 Strategic Plan, our vision is to Move Every Life Forward. Our mission is to provide solutions that connect people to prosperity through innovation, dedication and teamwork.
Salary:
$55,723 - $65,561
Location:
33 N. High St. Columbus, OH
Benefits:
COTA offers competitive benefits including: medical/Rx, vision, dental, supplemental insurance, life insurance, paid parental leave, employee discounts, employee bus pass; wellness initiatives, on-site cooking classes & chair massages, on-site Health Coaches & Dietitians, tuition reimbursement, and retirement benefits through OPERS & Ohio Deferred Compensation.
Position Summary:
The Claims Coordinator performs professional work ensuring the successful operations of the organization's Insurance Defense Department. This position is responsible for maintaining claims records and investigation reports, fielding all initial interactions and calls and emails with potential claimants while also providing support to Senior Legal Counsel and all other members of the Litigation and Insurance Defense Department. This individual will assist the department with ensuring accuracy in COTA's Claims Management software (Origami), and other clerical and administrative functions.
Performs duties in alignment with the 2019 - 2024 COTA Strategic Plan and in support of the organization's vision
To Move Every Life Forward.
This Position is Responsible For: Maintains accuracy in data entry, filing, and distribution of all accident and incident reports including but not limited to all monthly reports; Creates and maintains claim and case files; Responsible for organizing and maintaining COTA's claims file room; Responsible for daily correspondence and telephone calls from claimants, attorneys, and others on open and potential files; Responsible for monitoring intake of new claims daily; Responsible for onsite/offsite records retention for Insurance Defense department; Supports division with updating and maintaining department documents; Conducts minor finance and accounting functions for the department; Assists the department with the execution of various special projects; and Serves as backup to Legal Coordinator and other COTA personnel. At Minimum You'll Need:
Requires an Associate's Degree and five (5) years of administrative experience in the insurance field demonstrating progressively responsible administrative experience. A paralegal certification and at least 2 years of experience working in a litigation or insurance defense will also be considered. Experience in a legal setting with knowledge of the importance of filing matters within the statute of limitations is a plus. An equivalent combination of education and experience in will also be considered.
COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equity, Diversity, and Inclusion are of core importance and essential to the success of the organization. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. COTA believes that diverse and inclusive organizations gain the benefits in creating a stronger and more effective workforce resulting in services that better meet the needs of consumers and in result Move Every Life Forward.
Central Ohio Transit Authority (COTA) is central Ohio's public transportation provider, providing nearly 19 million passenger trips per year servicing Franklin County and parts of Delaware, Fairfield, Licking and Union counties. Guided by our 2019-2024 Strategic Plan, our vision is to Move Every Life Forward. Our mission is to provide solutions that connect people to prosperity through innovation, dedication and teamwork.
Salary:
$55,723 - $65,561
Location:
33 N. High St. Columbus, OH
Benefits:
COTA offers competitive benefits including: medical/Rx, vision, dental, supplemental insurance, life insurance, paid parental leave, employee discounts, employee bus pass; wellness initiatives, on-site cooking classes & chair massages, on-site Health Coaches & Dietitians, tuition reimbursement, and retirement benefits through OPERS & Ohio Deferred Compensation.
Position Summary:
The Claims Coordinator performs professional work ensuring the successful operations of the organization's Insurance Defense Department. This position is responsible for maintaining claims records and investigation reports, fielding all initial interactions and calls and emails with potential claimants while also providing support to Senior Legal Counsel and all other members of the Litigation and Insurance Defense Department. This individual will assist the department with ensuring accuracy in COTA's Claims Management software (Origami), and other clerical and administrative functions.
Performs duties in alignment with the 2019 - 2024 COTA Strategic Plan and in support of the organization's vision
To Move Every Life Forward.
This Position is Responsible For: Maintains accuracy in data entry, filing, and distribution of all accident and incident reports including but not limited to all monthly reports; Creates and maintains claim and case files; Responsible for organizing and maintaining COTA's claims file room; Responsible for daily correspondence and telephone calls from claimants, attorneys, and others on open and potential files; Responsible for monitoring intake of new claims daily; Responsible for onsite/offsite records retention for Insurance Defense department; Supports division with updating and maintaining department documents; Conducts minor finance and accounting functions for the department; Assists the department with the execution of various special projects; and Serves as backup to Legal Coordinator and other COTA personnel. At Minimum You'll Need:
Requires an Associate's Degree and five (5) years of administrative experience in the insurance field demonstrating progressively responsible administrative experience. A paralegal certification and at least 2 years of experience working in a litigation or insurance defense will also be considered. Experience in a legal setting with knowledge of the importance of filing matters within the statute of limitations is a plus. An equivalent combination of education and experience in will also be considered.
COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equity, Diversity, and Inclusion are of core importance and essential to the success of the organization. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. COTA believes that diverse and inclusive organizations gain the benefits in creating a stronger and more effective workforce resulting in services that better meet the needs of consumers and in result Move Every Life Forward.