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Western Alliance Bank

AVP, Digital Marketing

Western Alliance Bank, Dallas, Texas, United States, 75215


Job Title: AVP, Digital Marketing

Location: TX - Dallas/Irving

What you'll do: AmeriHome is looking for a Digital Marketing Manager to join our growing team. The objective of this position is to develop and implement digital marketing channels and campaigns targeting new, current and lapsed customers to drive mortgage leads and build retention. This includes devising innovative ways to acquire customers, growing long-term customer relationships, and improving engagement and lifetime value.

What we are looking for:

•Manage and implement campaigns in the digital space including email, social, SMS, SEM and web •Improve website lead performance including optimization through developing content and design •Comfortable working in a regulated, compliance-heavy industry/environment •A strong grasp of working with marketing tools to achieve marketing automation, project management, analytics and web content management (examples: Sendgrid, SoftVu, HubSpot, SEMRush, Confluence, Google Analytics, Jira and Wordpress) •Knowledge and experience creating and editing web and landing pages. And advanced skills in HTML, Javascript, and CSS •Perform digital marketing analysis and ROI measurement •Familiar with various CRM solutions such as Salesforce and Velocify •Understand the customer and derive insights to improve targeting, segmentation, and end-to-end user experience to retain and convert customers •Develop partnerships across the organization including marketing, analytics, project management, agency partners and vendors driving strategic execution •Achieve the goal of delivering the appropriate message, at the right time, in the right channel through developing a communication strategy to increase loyalty

What you need to have:

•8+ years of digital marketing experience in areas including email, loyalty/rewards, push, social media, customer segmentation, and promotions •Successful track record of developing marketing strategies, executing, measuring, and delivering on performance targets

•Bachelor's degree preferred

•Wordpress and HubSpot experience require •Strong understanding of current digital landscape, customer mindset and a focus on creating exceptional customer experiences •A natural ability to collaborate well with others across all levels of the organization and thrive in a dynamic, fast-paced, startup environment •Strong analytical and problem-solving orientation, comfortable engaging with analytics team to drive targeting and segmentation efforts for campaigns •Exceptional project management, and organizational skills are a must •Operates independently and efficiently to manage multiple projects and deadlines simultaneously and successfully, without sacrificing attention to detail •Financial services experience preferred but not required

Compensation: Salary range for new hires is generally $114,910.00 - $141,946.66 for Irvine, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits you'll love:

We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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