Software Engineer - CTJ - Poly

OverviewMicrosoft has an exciting opportunity for a Software Engineer in the Cloud+AI Silver Team. This team will be responsible for deploying and operating a Secure Work Area, including the infrastructure for collaboration within an airgapped environment. Are you passionate about building large scale, complex, and resilient infrastructures? The Cloud+AI Silver Business Intelligence and Copilot team is looking for a Software Engineer I to join our team. This team supports a low-code no-code hyperscale software as a service (SaaS) data and AI platform, which is the bedrock of Microsoft Power Platform and Microsoft Dynamics 365. Our products are utilized by Fortune 500 companies for their CRM and ERP requirements. These offerings represent a strategic growth area for Microsoft and serve as a disruptive technology. They enable a wider range of enterprise users to develop the next generation of business productivity software through a radically simplified experience, delivering faster Return on Investment (ROI) for our customers. In this role, you will have the opportunity to work with engineers who enable a broad set of Azure services to be consumed by internal and external customers in highly secured and regulated industries. The systems and software you build will be required to meet the security policy and assurance requirements of both public and private sector customers. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesThe scale of our operations is enormous. Microsoft's products and services are overwhelmingly consumed online, and billions of people use them every day. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production reliability. Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners. Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products. Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations. Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development. Builds, enhances, reuses, contributes to, and identifies new software developer tools to support other programs and applications to create, debug, and maintain code for products. Uses open source when possible. Begins to develop skills in other tools outside areas of expertise. Identifies internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution. Shares best practices and teaches others about new tools and strategies. Defines and develops standardized, repeatable, scalable solutions to guarantee quality.