Logo
Citi

VP Branch Manager Dana Point DeNovo

Citi, San Juan Capistrano, California, United States, 92675


C13 New Branch/De Novo Branch Manager Job Description: The New Branch/De Novo Branch Manager SAFE Act is a senior management professional responsible for driving the growth of a new branch (De Novo) through proactive business development activity and community engagement. This role involves providing full leadership and direction to a team of employees to drive business growth, acquire new relationships, grow the book of business, ensure a culture of world-class customer experience, and foster community engagement in a newly opened branch. The overall objective of this role is to lead a world-class team, grow balances, build customer loyalty, collaborate with key partners across Wealth, Lending, Business Banking, and Community Engagement, and recommend the development of business strategies or initiatives. Responsibilities: Develop sales plans and drive production goals, including building referral networks and relationships with internal partners and external contacts. Create an environment through activity-based coaching and performance development and implement/execute coaching plans to develop employees' skill sets to achieve individual/branch goals. Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, executing business plans to achieve expected goals in all business categories. Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition, ensuring clients receive optimal service and monitoring/adhere to operational controls. Collaborate with branch partners to successfully achieve goals, build customer relationships, and deliver customer service. Develop a Center of Influence (COI) network by engaging in business networking and community activities, actively representing Citibank in the community. Leverage workforce planning tools to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals. Integrate segment partners to drive sales and outbound sales activities, including representing Citi and building partnerships in the community. Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used. Lead the hiring process and coordinate performance management, compensation, communication, and employee evaluation of branch staff. Responsible for planning, budgeting, and policy formulation, and involved in short-term planning resource planning. This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier from the Registry before referring clients to Citibank for mortgage needs. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Qualifications: 6-10 years of relevant experience required. Previous experience in banking or financial industry preferred. Sales management experience preferred. Registered or willing to register as a mortgage loan originator with Nationwide Mortgage Licensing. Obtain or willing to obtain a unique identifier from the Registry. Consistently demonstrates clear and concise written and verbal communication skills. Consistently demonstrates analytic skills. NMLS registration; Safe Act compliant.

Education: Bachelor's Degree/University degree or equivalent experience. Master’s degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Job Family Group: Consumer Sales Job Family: Branch Sales Time Type: Full time Primary Location: San Juan Capistrano, California, United States Primary Location Full Time Salary Range: $101,760.00 - $152,640.00 In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. For additional information regarding Citi employee benefits, please visit citibenefits.com. Anticipated Posting Close Date: Dec 20, 2024 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#J-18808-Ljbffr