Phonely
Founding Engineer (Full Stack + Dev Ops)
Phonely, San Francisco, California, United States, 94199
About Phonely
There are
billions of calls made every day
which will soon be handled by AI. Today, 70% of business customer support calls are outsourced to call centers and contact centers. These call centers are looking for a solution that they can
build, simulate, and deploy voice agents all in one platform .
We are building this. To get voice AI agents that can truly match
human-level performance , we need
99.9% reliability . We’ve achieved this by building
fine-tuned LLMs , running
simulation testing , implementing
LLM monitoring and automation , and creating a
Zapier-like platform
to tie it all together. We’re growing fast—our company
grew 22% week over week in YC , finishing in the
top 5% of companies by revenue
in the batch, and we’ve successfully closed our seed round. We are looking for a
founding engineer
in San Francisco (or willing to relocate)
to join the rocket ship. About the Role
We are a
fast-growing voice AI company , and we’re looking for a
founding engineer
with
DevOps experience
to help us
move fast, iterate quickly, and scale effectively . If you love building from scratch and thrive in high-growth environments, this role is for you. What You Will Do
Deploy and Manage Production Voice AI Agents
Design, build, and deploy voice AI agents to the cloud
with fast iteration cycles to meet real-time needs. LLM Monitoring and Optimization
Ship pre-defined monitoring goals
within the first 14 days. Develop independent monitoring solutions
within the first 30 days (e.g., enhance call monitoring for real-time latency alerts and other key metrics). Optimize and Automate Infrastructure
Automate infrastructure to ensure
scalable and reliable deployments , integrating with CI/CD pipelines. Continuously
improve our platform’s resilience , implementing solutions like
multi-cluster rollovers
and
auto-scaling for performance spikes . Competencies
Experience with Kubernetes, GCP , or other distributed systems tools. Hands-on experience working with LLMs
(bonus points if you’ve worked with
voice AI solutions ). Clear Communication:
You know how to express complex ideas succinctly and collaborate effectively with cross-functional teams. Startup-Ready:
You're comfortable working in uncertain, fast-changing environments and understand what it takes to thrive at an early-stage company. Qualifications
Background in ex-founder/ CTO, Infrastructure, or DevOps Engineering. 1+ years
of experience at a company with
fewer than 100 employees . 5+ years
of total engineering experience. 2+ years
focused on infrastructure or DevOps. LET’S CHAT IF YOU:
Have been a
founder or founding engineer
and know what it takes to build from scratch. Think
work-life balance
means work now and balance later. Use tools like
Cursor, Zed , and were an
early adopter of code-generation technologies . Have deep insight into
LLM limitations
and are excited about how future models will evolve. Work closely with customers
to iterate fast and build products that solve real problems. Think independently,
get things done , and maintain high standards. Have built
real-time systems
in industries like
Telecom, Autonomous Vehicles, or High-Frequency Trading . Tech Stack
Core Technologies:
Next.js, TypeScript, Python, Tailwind AI Tools:
Llama 3, OpenAI, Anthropic, STT, TTS Infrastructure:
GCP, Kubernetes (k8) Why Join Us?
At Phonely, you'll be working on
cutting-edge voice AI
technology at a company that’s
scaling rapidly . This is your chance to be part of a
hyper-growth startup , build meaningful technology, and shape the future of how voice AI interacts with the world (also, we’re like super awesome).
#J-18808-Ljbffr
There are
billions of calls made every day
which will soon be handled by AI. Today, 70% of business customer support calls are outsourced to call centers and contact centers. These call centers are looking for a solution that they can
build, simulate, and deploy voice agents all in one platform .
We are building this. To get voice AI agents that can truly match
human-level performance , we need
99.9% reliability . We’ve achieved this by building
fine-tuned LLMs , running
simulation testing , implementing
LLM monitoring and automation , and creating a
Zapier-like platform
to tie it all together. We’re growing fast—our company
grew 22% week over week in YC , finishing in the
top 5% of companies by revenue
in the batch, and we’ve successfully closed our seed round. We are looking for a
founding engineer
in San Francisco (or willing to relocate)
to join the rocket ship. About the Role
We are a
fast-growing voice AI company , and we’re looking for a
founding engineer
with
DevOps experience
to help us
move fast, iterate quickly, and scale effectively . If you love building from scratch and thrive in high-growth environments, this role is for you. What You Will Do
Deploy and Manage Production Voice AI Agents
Design, build, and deploy voice AI agents to the cloud
with fast iteration cycles to meet real-time needs. LLM Monitoring and Optimization
Ship pre-defined monitoring goals
within the first 14 days. Develop independent monitoring solutions
within the first 30 days (e.g., enhance call monitoring for real-time latency alerts and other key metrics). Optimize and Automate Infrastructure
Automate infrastructure to ensure
scalable and reliable deployments , integrating with CI/CD pipelines. Continuously
improve our platform’s resilience , implementing solutions like
multi-cluster rollovers
and
auto-scaling for performance spikes . Competencies
Experience with Kubernetes, GCP , or other distributed systems tools. Hands-on experience working with LLMs
(bonus points if you’ve worked with
voice AI solutions ). Clear Communication:
You know how to express complex ideas succinctly and collaborate effectively with cross-functional teams. Startup-Ready:
You're comfortable working in uncertain, fast-changing environments and understand what it takes to thrive at an early-stage company. Qualifications
Background in ex-founder/ CTO, Infrastructure, or DevOps Engineering. 1+ years
of experience at a company with
fewer than 100 employees . 5+ years
of total engineering experience. 2+ years
focused on infrastructure or DevOps. LET’S CHAT IF YOU:
Have been a
founder or founding engineer
and know what it takes to build from scratch. Think
work-life balance
means work now and balance later. Use tools like
Cursor, Zed , and were an
early adopter of code-generation technologies . Have deep insight into
LLM limitations
and are excited about how future models will evolve. Work closely with customers
to iterate fast and build products that solve real problems. Think independently,
get things done , and maintain high standards. Have built
real-time systems
in industries like
Telecom, Autonomous Vehicles, or High-Frequency Trading . Tech Stack
Core Technologies:
Next.js, TypeScript, Python, Tailwind AI Tools:
Llama 3, OpenAI, Anthropic, STT, TTS Infrastructure:
GCP, Kubernetes (k8) Why Join Us?
At Phonely, you'll be working on
cutting-edge voice AI
technology at a company that’s
scaling rapidly . This is your chance to be part of a
hyper-growth startup , build meaningful technology, and shape the future of how voice AI interacts with the world (also, we’re like super awesome).
#J-18808-Ljbffr