ZipRecruiter
Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist
ZipRecruiter, San Francisco, California, United States, 94199
JOB TITLE : Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist
DEPARTMENT : Marin Peer Support Specialist Program
JOB STATUS : Full-time (40 hours); Non-Exempt
PAY RANGE : $31.25 hourly
REPORTS TO : Marin Program Managers
HOURS & SHIFT OPTIONS :
Peer 1: Day Shift
4/10 schedule Sunday-Wednesday 7am-5:30pm Crisis response calls Peer 2: Mid-Day Shift (with 1 weekend day shift)
4/10 schedule Wednesday-Saturday Wed/Thurs/Fri 9am-7:30pm Saturday 7am-5:30pm Combo of crisis response calls and mid-day follow-ups Peer 3: Night Shift
4/10 schedule Wednesday-Saturday 10:30am-9:00pm Crisis response calls BENEFITS : 100% Employer Paid Medical: Kaiser HMO or Blue Shield PPO 100% Dental, vision, life & long-term coverage; EAP Over 30+ days of PTO, including 10 vacation days (baseline), sick days, personal days, and major holidays Health and Dependent Care FSA, Commuter Check, and 403(b) options available Ongoing access to MHASF continuing education and skill-building workshops- all training time paid Excellent opportunity for advancement-over 70% of our staff have been promoted internally at least once! ABOUT THE MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO (MHASF) MHASF is a mental health peer-run nonprofit located in downtown San Francisco serving people and agencies across the Bay Area since 1947. As mental health consumers ourselves, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs, and believe that dignity and recovery in mental health are something everyone can experience. Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health. ABOUT THE MOBILE CRISIS RESPONSE TEAM The purpose of the Mobile Crisis Response Team (MCRT) is to respond to mental health and substance abuse crises and psychiatric emergencies in the community throughout Marin County. MCRT works collaboratively with local agencies to increase the safety of individuals in a crisis. OVERVIEW OF PROGRAM & POSITION In partnership with Marin County's Behavioral Health & Recovery Services (BHRS), MHASF aims to make a difference for Marin County. We place Bilingual Spanish/English Peer Support Specialists (MCRT BPSS) with a multidisciplinary crisis team to offer compassionate, culturally sensitive support. Support MCRT in connecting community members to BHRS programs and other community resources Assist with de-escalation in the least restrictive manner Provide follow-up contact with clients Conduct outreach to assist clients who are identified as pre-crisis RESPONSIBILITIES Top Three Responsibilities Provide personalized crisis follow-up peer counseling and resource navigation support Provide crisis-focused, field-based peer-to-peer support in 1:1 settings Serve as an advocate for program participants and coordinate appropriate community-based services for ongoing treatment and follow-up GENERAL RESPONSIBILITIES: Use personal lived and living experience as a mental health consumer Provide information and assist clients with access to community services and resources Assist with crisis intervention, targeted case management, advocacy, service navigation, and other supports Promote collaboration among support systems, mental health providers, and other agencies Attend supervision, staff meetings, trainings, and other meetings Maintain detailed records of services provided and ensure client record confidentiality Other responsibilities as assigned QUALIFICATIONS Personal lived and living experience of mental health challenges Proof of COVID-19 vaccine and booster Bilingual and able to read, write, and speak Spanish proficiently Ideally, applicant will possess California Peer Certification OR achieve this certification within 6 months of hire Experience working in crisis settings and de-escalation/cultural responsiveness 2 years of professional experience supporting people with behavioral health challenges Clear, effective written and verbal communication skills Commitment to upholding the mission and values of MHASF PHYSICAL REQUIREMENTS The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer. Other physical tasks may involve reaching, pulling, pushing, bending, and lifting. EQUAL OPPORTUNITY EMPLOYMENT STATEMENT MHASF is committed to providing equal employment opportunities to all qualified applicants for employment and does not discriminate on the basis of any factor not related to ability to successfully fulfill the requirements of the position.
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4/10 schedule Sunday-Wednesday 7am-5:30pm Crisis response calls Peer 2: Mid-Day Shift (with 1 weekend day shift)
4/10 schedule Wednesday-Saturday Wed/Thurs/Fri 9am-7:30pm Saturday 7am-5:30pm Combo of crisis response calls and mid-day follow-ups Peer 3: Night Shift
4/10 schedule Wednesday-Saturday 10:30am-9:00pm Crisis response calls BENEFITS : 100% Employer Paid Medical: Kaiser HMO or Blue Shield PPO 100% Dental, vision, life & long-term coverage; EAP Over 30+ days of PTO, including 10 vacation days (baseline), sick days, personal days, and major holidays Health and Dependent Care FSA, Commuter Check, and 403(b) options available Ongoing access to MHASF continuing education and skill-building workshops- all training time paid Excellent opportunity for advancement-over 70% of our staff have been promoted internally at least once! ABOUT THE MENTAL HEALTH ASSOCIATION OF SAN FRANCISCO (MHASF) MHASF is a mental health peer-run nonprofit located in downtown San Francisco serving people and agencies across the Bay Area since 1947. As mental health consumers ourselves, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs, and believe that dignity and recovery in mental health are something everyone can experience. Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health. ABOUT THE MOBILE CRISIS RESPONSE TEAM The purpose of the Mobile Crisis Response Team (MCRT) is to respond to mental health and substance abuse crises and psychiatric emergencies in the community throughout Marin County. MCRT works collaboratively with local agencies to increase the safety of individuals in a crisis. OVERVIEW OF PROGRAM & POSITION In partnership with Marin County's Behavioral Health & Recovery Services (BHRS), MHASF aims to make a difference for Marin County. We place Bilingual Spanish/English Peer Support Specialists (MCRT BPSS) with a multidisciplinary crisis team to offer compassionate, culturally sensitive support. Support MCRT in connecting community members to BHRS programs and other community resources Assist with de-escalation in the least restrictive manner Provide follow-up contact with clients Conduct outreach to assist clients who are identified as pre-crisis RESPONSIBILITIES Top Three Responsibilities Provide personalized crisis follow-up peer counseling and resource navigation support Provide crisis-focused, field-based peer-to-peer support in 1:1 settings Serve as an advocate for program participants and coordinate appropriate community-based services for ongoing treatment and follow-up GENERAL RESPONSIBILITIES: Use personal lived and living experience as a mental health consumer Provide information and assist clients with access to community services and resources Assist with crisis intervention, targeted case management, advocacy, service navigation, and other supports Promote collaboration among support systems, mental health providers, and other agencies Attend supervision, staff meetings, trainings, and other meetings Maintain detailed records of services provided and ensure client record confidentiality Other responsibilities as assigned QUALIFICATIONS Personal lived and living experience of mental health challenges Proof of COVID-19 vaccine and booster Bilingual and able to read, write, and speak Spanish proficiently Ideally, applicant will possess California Peer Certification OR achieve this certification within 6 months of hire Experience working in crisis settings and de-escalation/cultural responsiveness 2 years of professional experience supporting people with behavioral health challenges Clear, effective written and verbal communication skills Commitment to upholding the mission and values of MHASF PHYSICAL REQUIREMENTS The position requires long periods of work at a desk, which may involve sitting or standing and the use of a computer. Other physical tasks may involve reaching, pulling, pushing, bending, and lifting. EQUAL OPPORTUNITY EMPLOYMENT STATEMENT MHASF is committed to providing equal employment opportunities to all qualified applicants for employment and does not discriminate on the basis of any factor not related to ability to successfully fulfill the requirements of the position.
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