Chief Operating Officer

Location: Moorestown, NJ (On-Site) Job Type: Full-Time Company Overview We are partnering with an industry leader in high-performance outdoor living solutions. This family-owned business is dedicated to redefining the standards of durability, quality, and innovation in outdoor products. With a proven track record of creating cutting-edge designs and providing unparalleled customer support, the company has cultivated a reputation for excellence in the industry. Why Join Us? Be Part of a Growth Story: Join a rapidly scaling company at the forefront of the outdoor living industry, where your leadership will directly shape its future Innovate with Purpose: Collaborate on designing and implementing transformative strategies that improve operations and delight customers with innovative products Collaborative Culture: Work within a dynamic, family-oriented environment that values teamwork, transparency, and mutual respect High-Impact Role: Enjoy high-level visibility and ownership of significant operational initiatives, with direct access to decision-makers Long-Term Stability: Be part of a debt-free organization that prioritizes smart growth, operational efficiency, and long-term sustainability Supportive Work Environment: Experience a workplace that values its employees, fostering creativity, shared goals, and a positive, fun atmosphere Commitment to Excellence: Contribute to a company passionate about delivering best-in-class products and experiences, with a history of exceeding customer expectations Job Overview The Chief Operating Officer will oversee all aspects of the company’s operational activities to ensure seamless delivery of best-in-class products and services. Reporting directly to the CEO, this role will manage key functions including supply chain, warehouse operations, customer service, HR, IT, and more. The COO will focus on scaling the organization’s capabilities to support its ambitious growth trajectory while maintaining the company’s values and culture. Key Responsibilities Oversee daily operations, including supply chain, warehouse, customer service, IT, and HR Develop and implement scalable strategies aligned with business objectives Set and manage KPIs across departments, ensuring accountability and continuous improvement Collaborate with the CEO on annual budgeting and financial performance management Drive operational efficiencies through process improvements, automation, and lean practices Mentor and develop department leaders, fostering a high-performance culture Champion a “customer-first” approach, enhancing service and support standards Lead change management initiatives to optimize workflows and align with company goals Ensure alignment between ownership, senior leadership, and operational teams Qualifications Bachelor’s degree in business administration, engineering, or a related field; MBA preferred 10+ years in operational leadership roles, with at least 5 years of production and warehouse management experience Proven expertise in P&L management, supply chain optimization, and process improvement Strong financial acumen, including budgeting and variance analysis Experience with 5S, LEAD principles, and ERP systems (SAP preferred) Exceptional communication and interpersonal skills with the ability to influence and motivate diverse teams Strategic mindset with the ability to translate vision into actionable plans Familiarity with family business dynamics is a plus Benefits Comprehensive health, dental, and vision insurance PTO and company holidays Relocation assistance available for qualified candidates Compensation Range of $180,000-$220,000 (Plus Bonus Potential)

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