Vice President, Product Manager - Credit Journey

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Credit Journey, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job Responsibilities

1. Develops a product strategy and product vision that delivers value to customers
2. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
3. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
4. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
5. Own end-to-end product delivery for new multiple components of a new Credit Journey service offering including initial go-to-market launch
6. Support business strategy and program management activities required to launch new service offering including LOB and executive stakeholder relationship management, product performance KPIs, and various governance workstreams

Required Qualifications, Capabilities, and Skills

1. 5+ years of experience or equivalent expertise in product management or a relevant domain area
2. Advanced knowledge of the product development life cycle, design, and data analytics
3. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
4. Experience translating and using customer insights, market research, experimentation, and other product data sources to inform new product investments
5. Experience building comprehensive product roadmaps, inclusive of relative prioritization, tradeoff decisions, and pragmatic delivery sequencing
6. Experience working directly with technology teams to deliver financial services products

Preferred Qualifications, Capabilities, and Skills

1. Demonstrated prior experience working in a highly matrixed, complex organization

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

Equal Opportunity Employer/Disability/Veterans

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